indeed
Field Service Engineer MEAT & CIS
Leica Microsystems
جدة, KSA
Full Time
Senior
Field
1 weeks ago
Microscopy SystemsRepairCalibrationPreventive MaintenanceTechnical TrainingContinuous Improvement
Free
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Microscopy SystemsRepairCalibration
About the Role
Leica Microsystems is seeking a Field Service Engineer for the MEAT & CIS region, based in Saudi Arabia and working remotely. The role involves advanced installations, repairs, preventive maintenance, and supporting channel partners.
Key Skills for This Role
Microscopy SystemsRepairCalibrationPreventive MaintenanceTechnical TrainingContinuous Improvement
Responsibilities
- Perform Advanced Installations as well as Advanced Repairs and Preventive Maintenance
- Work closely with MEAT&CIS Channel Partners and support their training, installation and repair cases
- Provide informal guidance to junior team members and extend support in complex situations
- Support business implementation and readiness plans through project planning, management and creation of work instructions and SOPs
- Prepare and execute action plans for growth through service revenue generation in MEAT&CIS
Requirements
- Demonstrated technical expertise in repair, calibration, maintenance, and upgrade of microscopy systems and related equipment
- Proficient in range of products from a single or multiple product groups with advanced expertise in at least 2 complex products from a product group
- Networking, influencing, and communicating effectively across functions and at all levels
- Training and/or coaching experience
- Willingness to travel up to 70%
Full Job Posting
Overview
- Bring more to life.
- At Leica Microsystems, one of Danaher’s 15+ operating companies, our work saves lives.
- The Field Service Engineer MEAT & CIS is responsible for ensuring quick resolution of complex customer challenges and empowering team members with their functional knowledge.
- This position reports to the Sales Enablement Manager MEAT & CIS and is part of the Service Team, based in Saudi Arabia and working remotely to cover MEAT & CIS.
In this role, you will have the opportunity to:
- Perform Advanced Installations as well as Advanced Repairs and Preventive Maintenance
- Work closely with MEAT&CIS Channel Partners and support their training, installation and repair cases and provide informal guidance to junior team members and extend support in complex situations by proactively sharing knowledge
- Support business implementation and readiness plans, through project planning, management and creation of work instructions and SOPs and prepare and execute action plans for growth through service revenue generation in MEAT&CIS
The essential requirements of the job include:
- Demonstrated technical expertise in repair, calibration, maintenance, and upgrade of microscopy systems and related equipment. Proficient in range of products from a single or multiple product groups with advanced expertise in at least 2 complex products from a product group
- Networking, influencing, and communicating effectively across functions and at all levels.
- Training and/or coaching experience
Travel, Motor Vehicle Record
- Up to 70% travel
It would be a plus if you also possess previous experience in:
- Track record of delivering standardization, simplification and continuous improvement across key business areas
- Experience in working in a matrix organisation including building relationships remotely and cross culturally.
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