oracle
Field Service Engineer
Legrand
Houston, USA
Full-time
Entry · 2+ years experience
Onsite
Discovered 3 days ago
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At a Glance
Legrand has an exciting opportunity for a Field Service Engineer to join the Borri team in Houston, TX.
In direct contact with the customer, the FSE is the connection between customer and after sales service.
We are seeking people whom we can train to perform field service on our equipment. If you understand the basics of electricity and power conversion equipment, we can teach you how to start-up, repair, and maintenance our products.
Service Trips are typically one to five days in duration, mostly weekdays.
If hired, must be able to travel to our HQ in Italy for mandatory product training.
Responsibilities
- Travel to customer sites (approximately two weeks per month) throughout the US, Mexico, and Canada to perform commissioning, troubleshooting, maintenance, customer training and Battery capacity tests.
- Site activities include verifying the correct installation of the equipment, performing functional tests, troubleshooting and system repair or upgrades.
- Write detailed reports describing the work performed for every trip including timesheets.
- Perform customer training and create training material.
- Customer support and troubleshooting on customer site or via phone or email.
- Coordinate service trips with our customers. Book flights, hotels and rental cars and report expenses according to our company policies.
- Continuously increase knowledge and skills for existing and new products.
- Complete work in a safe manner.
Qualifications
- Willingness to travel approximately two weeks per month, work flexible shifts, and adapt to changing schedules.
- Electrical technician with min. 2 years’ experience in field service/ BS degree of Electrical Engineering or equivalent
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