Field Service Engineer

Qualifications

• FMH Conveyors, a member of the Duravant family of operating companies, designs and manufactures products and services for truck loading and unloading applications. The BestFlex and BestConnect brands lead the market in flexible gravity and powered conveyors, while MaxxReach and BestReach are the premier brands in telescopic and rigid conveyor systems. Known worldwide for their durability and reliability, FMH Conveyors products are engineered to support material handling applications for distribution centres, e-commerce, parcel post, retail stores, and a variety of manufacturers to help maximize productivity and increase efficiency.
• We’re adding a Field Service Engineer – Lifecycle Services to our Lifecycle Services Team! This role will install products and carry out preventative maintenance and breakdown repairs on customer sites. You will train customers on the use of the equipment and train the customer technicians on service and maintenance of the equipment. On occasion when at an installation project you may have to take the lead and supervise the installation. Our customers are based in the UK and abroad so the role involves travel. On occasion you may have to stay away for longer periods depending on the workload at the time.

Essential Duties and Responsibilities

• Travel to customer sites to install and maintain all FMH conveyors range of products.
• Travel to customer sites to maintain other products within the Duravant Group whenever necessary.
• Train customers on the use of equipment
• Train customer technicians on service and maintenance of the equipment.
• To carry out all jobs in a safe way, ensuring adherence to Safe Systems of Work and Risk Assessments
• To complete detailed site work reports on pause or completion of works.
• Ensure compliance with all associated standards.
• Complete expenses reporting in accordance with the company procedures.
• Maintain a record of time worked, time for travel, etc.
• Strive to exhibit Duravant Core Values.

Requirements