Field Service Engineer

Passionate about providing reliable solutions to customers in a world of industrial manufacturing?

Fluke Reliability is seeking a motivated individual to join our service team as a Field Service Engineer.

As an FSE, you will be required to travel to customers’ sites to perform on-site professional services.

Our service solutions include measuring machine alignment, collecting condition monitoring data, and commissioning/installing hardware.

You will be responsible for planning travel to and from clients’ sites, preparing equipment for the jobs, meeting with clients and performing the work, and generating reports upon completion of the projects.

Most projects range from 1 to 3 days, but larger projects may be assigned.

Additionally, customer product training may be designated.

• Travel to customer sites to perform professional services that support client’s reliability initiatives to prevent unplanned downtime
• Schedule all necessary travel arrangements, maintain expenses, and submit expense reports in a timely fashion
• Communicate with the client to ensure satisfaction and implement any necessary corrective actions
• Create service reports and supplemental documentation – maintain information in the company database
• Provide remote/onsite product training for clients looking to improve their knowledge of the products and their applications
• Collaborate with cross functional work teams such as customer support/services, marketing/sales, and management
• Train other field engineers in the solutions
• Misc. other duties corresponding with the role of a Field Service Engineer may be assigned

Bachelor’s degree or equivalent technical qualifications in electrical/ mechanical engineering

Able to demonstrate a successful career, with previous experience in service, maintenance, or technical role