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Matroid is a full-service computer vision company that has developed an end-to-end platform allowing enterprise customers to rapidly train and deploy automated visual inspection on imagery including EO, IR, X-Ray, CT, OCT, and others.
Founded in 2016 by a Stanford professor, Matroid has a broad and rapidly growing set of customers in manufacturing, industrial IoT, government and security.
We are seeking a hands-on, customer-focused Field Applications Engineer (FAE) to support the deployment and optimization of machine vision and AI-driven solutions in manufacturing environments. This role is highly technical and field-based, requiring frequent travel to customer facilities (50%+) to ensure successful implementation, integration, and performance in real-world production settings. You will work directly on factory floors with engineering, operations, and quality teams to solve complex inspection, automation, and process challenges—leveraging computer vision and AI/ML to improve quality, throughput, and efficiency.
Working directly with the sales and deep-learning teams to most effectively problem solve, support, and expand Matroid by users.
Travel to customer manufacturing facilities (50%+ travel required) for system installation, commissioning, and support
Deploy and configure vision systems (cameras, optics, lighting, edge devices) in production environments
Troubleshoot electrical, mechanical, and software issues under real-time production constraints
Ensure minimal downtime and rapid resolution of issues
Design and optimize vision solutions for inspection, defect detection, measurement, and guidance
Deploy and validate AI/ML models for real-world use (e.g., classification, object detection, segmentation)
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Palo Alto, USA
, USA
, USA
Palo Alto, USA
Palo Alto, USA
, USA
Palo Alto, USA
Palo Alto, USA
Collect, label, and manage image datasets to improve model performance
Tune models and systems for accuracy, latency, and robustness in variable factory conditions
Bridge the gap between data science models and production-ready systems
Integrate solutions with PLCs, HMIs, robotics, and existing automation systems
Support connectivity with MES, SCADA, and plant network infrastructure
Optimize system performance for throughput, yield, and first-pass quality
Execute proof-of-concepts (POCs), pilot programs, and full production rollouts
Train operators, engineers, and quality teams on system operation and best practices
Develop documentation, SOPs, and troubleshooting guides
Support long-term adoption and continuous improvement initiatives
Act as a trusted technical advisor to manufacturing, quality, and operations teams
Translate production and inspection challenges into scalable technical solutions
Provide structured feedback to product and engineering teams to improve system performance and usability
Successful deployment and uptime of vision/AI systems in production
Model performance (accuracy, false positive/negative rates) in real-world conditions
Reduction in defects, scrap, or manual inspection
Improvements in throughput and overall equipment effectiveness (OEE)
Customer satisfaction and repeat engagements
Bachelor’s degree in Engineering, Computer Science, or related technical field
3–8+ years of experience in manufacturing, industrial automation, or field engineering
Hands-on experience with machine vision systems (image formation) in industrial environments
Strong troubleshooting skills across hardware and software systems
Ability to travel frequently (50% or more), including time on factory floors
Experience with: Computer vision frameworks (e.g., OpenCV, deep learning-based tools) AI/ML model deployment in production environments PLCs (Allen-Bradley, Siemens) and industrial automation systems Industrial networks (Ethernet/IP, PROFINET, Modbus) Cameras, lenses, lighting, and image acquisition systems
Computer vision frameworks (e.g., OpenCV, deep learning-based tools)
AI/ML model deployment in production environments
PLCs (Allen-Bradley, Siemens) and industrial automation systems
Industrial networks (Ethernet/IP, PROFINET, Modbus)
Cameras, lenses, lighting, and image acquisition systems
Familiarity with: Data annotation tools and dataset management Edge computing or GPU-based inference systems Lean manufacturing, Six Sigma, or continuous improvement methodologies
Data annotation tools and dataset management
Edge computing or GPU-based inference systems
Lean manufacturing, Six Sigma, or continuous improvement methodologies
Strong hands-on expertise in machine vision and AI-driven inspection systems
Ability to troubleshoot and optimize systems in high-pressure production environments
Systems thinking across hardware, software, and data pipelines
Clear communication with operators, engineers, and executives
Adaptability in fast-paced, variable manufacturing conditions
Located near a major airport for necessary travel
Matroid is a private computer-vision company helping enterprises automate visual inspection and detect objects, defects, and events.
Visit company websiteJobs and hiring trendsFull-time
Mid · 3+ years experience
Remote
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