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Field Application Specialist

Sedeer Medical
Doha, QAT
Fulltime
Mid-Senior
2 months ago
application supportsoftwareIT supporthelp desksystem administrationtechnical support
Free

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Company Description

Established in 2001, Sedeer Medical is a trusted provider and distributor of comprehensive solutions across diverse sectors, including healthcare, diagnostics, life sciences, and research.

Renowned for our high-quality and value-added services, we have earned credibility and trust in the healthcare and scientific communities.

At Sedeer Medical, we continually strive to stay updated with industry trends to deliver innovative, one-stop solutions tailored to customer needs.

Our extensive industry experience positions us as a reliable partner for leading global scientific and healthcare brands.

Role Description

The Application Specialist will be responsible for delivering expert technical support and application expertise across a range of analytical instruments — including GC/MS, LC/MS, ICP-MS, IC, and HPLC — serving clients across pharmaceutical, clinical, environmental, and research laboratory environments.

Qualifications

  • PhD or Master's degree in Chemistry, Analytical Chemistry, Biotechnology, or a related field; a postgraduate qualification is an advantage.
  • 7–10 years of hands-on experience with analytical instrumentation, specifically GC/MS, LC/MS, ICP-MS, IC, and HPLC.
  • Strong proficiency in method development, method validation/verification, and system suitability testing across regulated and research laboratory environments.
  • Solid understanding of regulatory frameworks including GMP, GLP, FDA 21 CFR Part 11, and ISO 17025/15189, with practical experience in compliance-driven settings.
  • Demonstrated ability to troubleshoot and resolve complex application and instrument-related issues independently and in collaboration with vendor support teams.
  • Experience in conducting customer training, product demonstrations, and developing instructional materials such as user guides and application protocols.
  • Excellent communication, presentation, and interpersonal skills, with the ability to engage effectively with laboratory scientists, QA/QC teams, and sales stakeholders.
  • Ability to work both independently and collaboratively in a dynamic, client-facing environment.
  • Willingness to be based in Doha, Qatar, and travel locally as required for client installations and support.

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