Field Application Engineer- Robotics

1. Technical support and project lead to named key accounts

2. Factory & RD Team liaison for use case scope discovery & offer alignment

3. Pre-sales support & expanding product portfolio usage at target key accounts

1. Deep understanding of the product and all its functions – become the GO-TO tech expert

2. Testing new product introductions (NPI) & systems to verify they perform to specifications

3. Supplying any issues/bugs/errors back to the R&D team

4. Develop product specs and competitive fight sheets

1. Pre-Sales application demonstration, design-in, test/POC, documentation

2. Post-Sales Trouble shooting product issues, validation, on-site and RMA/Rework Assistance

3. Support Sales team and Customers with product training.

4. Support Email, Web, and Phone call service requests

5. Attend tradeshows and support technical conversations with potential customers

6. Assist Product Launch and define areas of product improvement for next gen

1. Work with Product Management and Marketing to make sure product documentation on web page, production selection site and supplied to customers is accurate

2. Develop Power Points for pitching sales scenarios