indeed
Female Receptionist (Arabic Speaker Preferred) – Full-Time
Nova Health Medical Center
Abu Dhabi, UAE
Full Time
Mid
Onsite
1 months ago
ArabicEnglishCustomer ServiceCommunicationOrganizational SkillsClinic Management Systems (EMR)
Free
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ArabicEnglishCustomer Service
About the Role
Nova Health Medical Center seeks an experienced Female Receptionist fluent in Arabic and English to serve as first point of contact in Abu Dhabi. Responsibilities include greeting patients, managing appointments, and handling administrative tasks.
Key Skills for This Role
ArabicEnglishCustomer ServiceCommunicationOrganizational SkillsClinic Management Systems (EMR)
Responsibilities
- Greet patients and visitors warmly and professionally
- Manage appointment bookings, cancellations, and rescheduling
- Answer and direct incoming calls and inquiries
- Maintain patient records and handle confidential information with discretion
- Coordinate with nurses, doctors, and administrative staff to ensure smooth front desk operations
- Assist in processing insurance documentation when needed
- Handle basic administrative tasks and support daily operations of the reception area
Requirements
- Fluent in Arabic and English (spoken and written)
- Minimum of 5 years of experience in Customer Service, preferably in healthcare
- Minimum of 5 years of experience working in the UAE
- Proficiency in using clinic management systems (EMR) and Microsoft Office Suite
- Strong interpersonal and communication skills
- Presentable, organized, and able to work efficiently under pressure
- Must be available to join immediately
Full Job Posting
Job Description
- We are currently seeking a professional and experienced Female Receptionist to be the first point of contact for our patients and visitors.
- The ideal candidate will be fluent in Arabic and English, have strong communication and organizational skills, and demonstrate a commitment to delivering excellent customer service in a medical setting.
Key Responsibilities
- Greet patients and visitors warmly and professionally.
- Manage appointment bookings, cancellations, and rescheduling.
- Answer and direct incoming calls and inquiries.
- Maintain patient records and handle confidential information with discretion.
- Coordinate with nurses, doctors, and administrative staff to ensure smooth front desk operations.
- Assist in processing insurance documentation when needed.
- Handle basic administrative tasks and support the daily operations of the reception area.
Requirements
- Female candidate currently residing in the UAE.
- Willing to relocate in Abu Dhabi, UAE.
- Fluent in Arabic and English (spoken and written).
- Minimum of 5 years of experience in Customer Service, preferably in healthcare.
- Minimum of 5 years of experience working in the UAE.
- Strong interpersonal and communication skills.
- Proficiency in using clinic management systems (EMR) and Microsoft Office Suite.
- Presentable, organized, and able to work efficiently under pressure.
- Must be available to join immediately.
What We Offer
- Competitive salary package in line with experience and qualifications.
- Medical insurance coverage provided.
- Professional and respectful work environment in a reputable healthcare facility.
- Supportive team focused on collaboration and patient satisfaction.
- Opportunities for career advancement and continued training within a fast growing organization.
- Exposure to a diverse patient population and the latest in clinic technology and systems.
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