indeed
Female Patient Coordinator and Call Center– Arabic & English Speaker
Diva Clinic
Dubai, UAE
Full Time
Entry
Onsite
AED 6,000/month / month
2 days ago
Medical TelesalesCustomer ServiceCRM SystemsMicrosoft OfficeArabicEnglish
Free
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Medical TelesalesCustomer ServiceCRM Systems
About the Role
Diva Clinic in Dubai is hiring a Female Patient Coordinator and Call Center Agent fluent in Arabic and English. Requires 2+ years in medical telesales or healthcare customer service.
Key Skills for This Role
Medical TelesalesCustomer ServiceCRM SystemsMicrosoft OfficeArabicEnglish
Responsibilities
- Make and receive calls to promote clinic services and manage client inquiries
- Convert leads into confirmed appointments through effective communication and follow up
- Maintain accurate records of calls and appointments in the CRM system
- Work closely with the front desk and clinical team to ensure a seamless patient experience
- Support marketing campaigns and patient engagement initiatives
- Meet monthly targets while maintaining high service standards
Requirements
- Minimum 2 years of experience in medical telesales or healthcare customer service (clinic, hospital, or call center)
- Fluent in both Arabic and English (spoken and written)
- Strong communication and persuasion skills
- Proficient in Microsoft Office and CRM systems
- Positive, professional, and able to work in a fast paced environment
Full Job Posting
About Us
- Diva Clinic is a premium aesthetics and wellness clinic in Dubai, known for delivering high quality treatments and exceptional patient care. We are looking for a motivated Tele Sales Executive who can confidently handle patient inquiries and convert leads into appointments.
Key Responsibilities
- Make and receive calls to promote clinic services and manage client inquiries.
- Convert leads into confirmed appointments through effective communication and follow up.
- Maintain accurate records of calls and appointments in the CRM system.
- Work closely with the front desk and clinical team to ensure a seamless patient experience.
- Support marketing campaigns and patient engagement initiatives.
- Meet monthly targets while maintaining high service standards.
Requirements
- Minimum 2 years of experience in medical telesales or healthcare customer service (clinic, hospital, or call center).
- Fluent in both Arabic and English (spoken and written).
- Strong communication and persuasion skills.
- Proficient in Microsoft Office and CRM systems.
- Positive, professional, and able to work in a fast paced environment.
- All nationalities are welcome to apply. Candidates familiar with Levantine Arabic (Lebanese, Syrian, or Iraqi dialects) will be highly appreciated.
What We Offer
- Competitive salary with performance based incentives.
- Supportive and dynamic team environment.
- Opportunity for career growth in a reputable aesthetic clinic.
Pay
- AED6,000.00 AED7,500.00 per month
Job Type
- Full time
Work Location
- In person
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