Female Full-Time Receptionist
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Key skills for this role
About the Role
Calm and Co, a wellness studio in Al Ain, seeks a professional Female Receptionist to manage front desk operations, client bookings, and administrative support. Requires high school diploma, English proficiency, and customer service experience.
Key Skills for This Role
Responsibilities
- Greet and welcome clients and visitors with warmth and professionalism
- Answer, screen, and forward incoming calls
- Respond to client messages and inquiries through WhatsApp and other communication channels
- Handle client bookings and class reservations using the studio’s booking system
- Maintain a tidy, organized, and welcoming reception area
- Perform clerical tasks such as filing, data entry, and document preparation
- Assist with scheduling classes, meetings, and appointments
Requirements
- High school diploma or bachelor's degree
- Proficient in English (spoken and written)
- Experience as a receptionist or in a similar customer service role preferred
- Knowledge and experience with booking systems/software
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Age 22 35 years old
Full Job Posting
Job Overview
- We are looking for a professional and friendly Female Receptionist who will be the first point of contact for our clients and guests.
Key Responsibilities
- Greet and welcome clients and visitors with warmth and professionalism
- Answer, screen, and forward incoming calls
- Respond to client messages and inquiries through WhatsApp and other communication channels
- Handle client bookings and class reservations using the studio’s booking system
- Maintain a tidy, organized, and welcoming reception area
- Provide exceptional service to all clients and guests
- Handle inquiries and concerns professionally and efficiently
- Assist clients with class information, packages, and schedules
- Build and maintain positive relationships with clients
- Perform clerical tasks such as filing, data entry, and document preparation
- Assist with scheduling classes, meetings, and appointments
- Monitor and maintain office and reception supplies
Skills & Qualifications
- High school diploma or bachelor's degree (additional qualifications in office administration are a plus)
- Proficient in English (spoken and written)
- Experience as a receptionist or in a similar customer service role preferred
- Knowledge and experience with booking systems/software
- Familiar with handling client communication through WhatsApp and phone calls
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Knowledge of Canva and basic graphic design skills is an advantage
- Knowledge on taking videos and photos for social media purposes
- Friendly, reliable, and able to multitask in a fast paced environment
- Professional appearance and positive attitude
Additional Information
- Age Requirement: 22 – 35 years old
- Job Type: Full time
- Work Location: In person
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