FC Operations Manager, UAE FC Operations
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Key skills for this role
Role Overview
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality, and productivity across
Key Skills for This Role
Full Job Posting
FC Operations Manager, UAE FC Operations
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality, and productivity across
Key job responsibilities
- Manage and develop a team of Area Managers
- Lead operational teams on a shift, deal with issues, and positively impact site performance
- Analyse shift performance against relevant business objectives, and put in place actions to improve operational excellence
- Work closely with other support teams, including HR, Finance, Health and Safety, and Security
- Design and deliver initiatives across the sites to improve operational performance
A day in the life
- Lead shifts at one of our operational sites.
- Be the key link between a number of teams, including finance, safety, and operations integration teams.
- Be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.
- Meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand.
- Mentoring and coaching your team.
- Be a source of leadership and support for your team to be the best managers they can be.
About The Team
Customer Fulfillment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team, which handles more than 1.5 million orders every day. The team is the foundation of our business, and its efforts have helped us diversify across new re
The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfillment Centers, which are at the heart of Amazon’s fast-paced Operations network. Our centers are sometimes referred to as the ‘First Mile’ because it’s where most Amazon
Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyze data to help everyone across the business make smart decisions.
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
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