Family Support Worker

We are looking for a proactive, resilient, and collaborative professional who can work directly with families in the local community to break down barriers to learning, with a sharp, hands-on focus on improving school attendance. The ideal candidate will build strong, professional relationships with families and external partners, empowering parents to make sustainable, positive changes that get their children back into the classroom every day. You must be highly organised, capable of managing a caseload under pressure, and deeply committed to student welfare, safeguarding, and driving attendance recovery.

Reporting to the Vice Principal and Inclusion Coordinator, your core responsibilities will centre on managing an active caseload as a designated Key Worker, utilising assessment tools to coordinate, implement, and review tailored support plans that directly target persistent absence and increasing individual and academy attendance. Crucially, you will coordinate and attend school attendance panels to get kids back into school, progressing enforcement measures where necessary. Additionally, you will build parental capacity, assist families in accessing external specialist services and financial benefits to eliminate practical obstacles keeping children from school, organise community support sessions, and maintain precise, confidential records on CPOMS while collaborating closely with the academy’s safeguarding, attendance, and inclusion teams.

We are very proud of our Faculty and would welcome you to visit.

Outwood Grange Academies Trust provides a high-quality learning and cultural environment that inspires and motivates children. Whether you are ambitious for progression or determined to be an outstanding classroom teacher, Outwood is the place or you. Leadership development, succession planning and capacity building are major priorities for the Trust as this enables us to facilitate rapid progression for those who want to advance either in the classroom or at a leadership level.

Outwood Academy Carlton is an Ofsted Good rated, 11- 16 academy based in the friendly, attractive village of Carlton in Barnsley, South Yorkshire. The Academy became part of the Outwood Family of Schools in 2016.

In October 2024, Ofsted noted that “students are taught to be ‘good human beings’ as part of the ethos at Outwood Academy Carlton” and that they “have a strong moral code and behave well in and outside of lessons”, including contributing to the wider community. Ofsted also noted that “leaders are determined that all students should succeed and be well prepared for life through a curriculum that develops their knowledge, skills and character”. Furthermore, Ofsted acknowledges that students who regularly attend school make strong progress as a result of the school’s rapid improvement.

We believe that learning should be both enjoyable and enriching. We are innovators with a knowledge-rich curriculum, designed to personalise learning for every student, helping them to reach their potential. With a holistic view of education, we value vocational, practical, creative and academic excellence equally, creating an environment where every student can shine.

We have won numerous awards as a school and we have been accredited with the prestigious IQM Award, in addition to being an IQM Centre of Excellence, which highlights that inclusion at all levels is of paramount importance to us. We are also delighted to have been awarded the United Against Bullying Bronze Award from the Anti-Bullying Alliance of the National Children’s Bureau which demonstrates our commitment to stopping bullying and improving the wellbeing of our students. We are also very proud to have been awarded Bronze Status by the Carnegie Centre of Excellence for Mental Health Award.

We work hard to ensure we reduce workload on staff, allowing more time in the classroom to put our vision of students first, raising standards and transforming lives into practice.

If you have any questions or would like to visit the school, please contact Emily Smith HR Assistant, e.smith@carlton.outwood.com