Family Support Worker (Community Based)

• Maintain a caseload of clients/families with varying complexity in needs
• Build and manage trusting relationships with client families to provide parenting skills education and support in the clients’ homes
• Support parents with self-advocacy, access to available supports, and access to benefits, in collaboration with our Financial Coaching program stream
• Help clients define goals and collaboratively develop a plan to reach those goals while building on their strengths and self-reliance to be successful parents
• Assess and monitor the safety of clients and their family members, facilitating access to appropriate community resources when needed
• Work with other agencies and government offices to help support what is in the best interest of the client and their family members
• Prepare reports and complete administrative tasks and related duties as required
• Collaborate with the Team Lead to develop a flexible work schedule, plan client visits, meetings and activities that meet the needs of clients and their families
• Professionally represent the agency in the community
• Actively participate in agency meetings and activities
• Participate in client events and programming, including occasional evening and weekend work
• Actively engage with team members in exchanging expertise, experiences, and best practices
• Communicate with clients, team members, agency, and other professionals in a timely and effective manner

• Post-secondary degree or diploma in social work, disability studies or a related field
• Experience working with individuals with cognitive disabilities
• Experience working with vulnerable populations
• Demonstrated alignment with a strengths-based practice, supporting the philosophy that all individuals have the right to learn how to parent while understanding that not everyone can be successful in a parenting role
• Experience and demonstrated comfort using technology and software, including MS 365, client management software, and cell phone applications, among others
• Demonstrated ability to treat client families in a manner that is respectful, welcoming and professional
• Demonstrated ability to conduct research, learn and adapt to respond to client needs
• Demonstrated ability to work effectively and independently within a flexible work arrangement

• This is a community-based position that involves meeting clients in their homes and at other locations in the greater Calgary area.
• Successful applicants may be asked to provide proof of qualifications
• A current Criminal Record check (including vulnerable sector screening) and Child Welfare Intervention Record check (checks conducted within the last 90 days of employment may be accepted at the agency’s discretion)
• Current First Aid and CPR, or willingness to obtain certification within 30 days of employment
• Valid Class 5 driver’s license, a working vehicle, and $2,000,000 liability insurance rated for business use
• Working with families may include walking within the community, taking public transit with clients, walking up and down stairs, lifting up to 20 lbs. (e.g., a young child, a bag of groceries), and interacting/playing with children on the floor (i.e., modelling for the parent)

Connections for Families Society is committed to equity, diversity and inclusion and recognizes that a diverse team benefits and enriches our work and is essential to operational excellence.

We welcome applications from all qualified individuals.

Note that we are recruiting for two positions: one permanent full-time, and one fixed-term contract (anticipated to be 18 months in duration).

When submitting your application, you will be asked which of these two positions you wish to be considered for.

Applications must include a resume and cover letter in pdf format and must be submitted online via our careers portal by Friday, October 2, 2026.

Assessment of applications will be ongoing during the posting period.

We thank all applicants; however, only those selected to proceed through the recruitment process will be contacted.