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Facility Operations Manager
Pune Job Seekers
Abu Dhabi, UAE
Full Time
Director
Onsite
4 weeks ago
Operations ManagementProcess OptimizationResource PlanningPerformance TrackingAnalytical SkillsTeam Management
Free
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Operations ManagementProcess OptimizationResource Planning
About the Role
ZikraByte Solutions seeks a Director of Operations to oversee day-to-day operations across web development, mobile app development, and digital marketing teams. The role involves establishing operational processes, tracking performance metrics, resource allocation, and cross-functional coordination.
Key Skills for This Role
Operations ManagementProcess OptimizationResource PlanningPerformance TrackingAnalytical SkillsTeam Management
Responsibilities
- Oversee day to day operations across web development, mobile app development, and digital marketing delivery teams to ensure projects are executed efficiently, on time, and within budget.
- Establish and refine operational processes, track performance metrics, allocate resources, and coordinate cross functional collaboration between technical, creative, and client facing teams.
- Drive continuous improvement, manage operational risks, and align execution with business goals and client expectations.
- Mentor team leads, support talent development, and partner with senior leadership on strategic planning, capacity planning, and scaling operations.
Requirements
- Strong Operations Management experience, including process optimization, resource planning, and performance tracking.
- Advanced Analytical Skills with the ability to interpret data, define KPIs, and make data informed operational decisions.
- Proven Team Management capabilities, including leading cross functional teams, coaching managers, and fostering an inclusive, collaborative culture.
- Solid Budgeting and financial oversight skills, including cost control, forecasting, and optimizing operational spend.
- Customer Service orientation, with experience managing client expectations and ensuring high levels of satisfaction and retention.
- Experience in IT services, software development, or digital marketing environments is highly preferred.
- Excellent communication, negotiation, and stakeholder management skills.
- Bachelor’s degree in Business Administration, Operations, Engineering, or a related field; a master’s degree or relevant certifications (e.g., PMP, Lean, Six Sigma) are a plus.
- Ability to work on site in the Pune Division and collaborate effectively in a fast paced, growth oriented setting.
Full Job Posting
Company Description
- ZikraByte Solutions is a technology services company specializing in web development, mobile app development, and digital marketing for diverse clients in both national and international markets.
- The organization delivers visually engaging, high performance websites and applications, with a strong emphasis on modern design, robust development, thorough testing, and timely delivery.
- Its multidisciplinary team provides end to end services including branding, lead generation (SEM and SMM), SEO, analytics, UI/UX design, graphic design, and online reputation management.
Role Description
- The Director of Operations at ZikraByte Solutions is a full time, on site role based in the Pune Division.
- This role oversees day to day operations across web development, mobile app development, and digital marketing delivery teams to ensure projects are executed efficiently, on time, and within budget.
- The Director of Operations will establish and refine operational processes, track performance metrics, allocate resources, and coordinate cross functional collaboration between technical, creative, and client facing teams.
- This position is responsible for driving continuous improvement, managing operational risks, and aligning execution with business goals and client expectations.
- The Director will also mentor team leads, support talent development, and partner with senior leadership on strategic planning, capacity planning, and scaling operations.
Qualifications
- Strong Operations Management experience, including process optimization, resource planning, and performance tracking.
- Advanced Analytical Skills with the ability to interpret data, define KPIs, and make data informed operational decisions.
- Proven Team Management capabilities, including leading cross functional teams, coaching managers, and fostering an inclusive, collaborative culture.
- Solid Budgeting and financial oversight skills, including cost control, forecasting, and optimizing operational spend.
- Customer Service orientation, with experience managing client expectations and ensuring high levels of satisfaction and retention.
- Experience in IT services, software development, or digital marketing environments is highly preferred.
- Excellent communication, negotiation, and stakeholder management skills.
- Bachelor’s degree in Business Administration, Operations, Engineering, or a related field; a master’s degree or relevant certifications (e.g., PMP, Lean, Six Sigma) are a plus.
- Ability to work on site in the Pune Division and collaborate effectively in a fast paced, growth oriented setting.
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