Facility Manager

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

Follow and apply all Health and Safety and Emergency Response, aligned with both BGIS and Client expectations to ensure safety of all employees and building occupants.

Work in collaboration with BGIS Health Safety and Environment Teams for support and direction on key programs to emphasize Safety Culture

Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and issues by applying cursory knowledge of legislation related to these areas

Lead and instill a culture of safety and compliance throughout the building / region.

Follow the BGIS structured Hazard Observation Inspection program to ensure compliance with safety and regulatory requirements.

Oversee compliance with all relevant safety regulations and standards.

Supervise Team Members including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise Maintenance Team Leader (MTL) with a team of greater than ten (10) Team Members including Technicians, Tenant Service Coordinators, Property Service Coordinators, Service Delivery Managers etc

Participate actively and encourage Team Member Recognition Program to provide recognition to BGIS Team Member for Great Work

Identify and nurture leadership potential within the facility management team and provide mentorship and coaching to team members to help them advance in their careers.

Collaborate with People and Culture to create career progression plans for staff and encourage their growth within the organization.

Manages facilities with square footage between 500,000 and one million can be multiple properties

Work in collaboration with the Asset Management Teamto provide input in key Capital Planning Process

Properties have multiple tenants and moderately complex building operations component e.g. HVAC system, life safety system etc.

Assume responsibility for the technical aspects of facility operations

Supervise Technical staff on site to ensure all complete is competed to technical standards

As directed by BGIS Facility Management Office (FMO) - maintain complex preventative and corrective maintenance schedules; to ensure asset integrity and value of all building systems and architectural components.

Work with Technical staff to provide expert guidance in the maintenance and repair of facility systems and equipment.

Attend key FMO Monthly Technical Support Sessions to stay help you with technical direction – stay abreast of industry best practices and emerging technologies to enhance facility efficiency.

Ensure seamless operation of critical technical systems.

Work in collaboration with Central Work Order Management Team to ensure all work is being completed as outlined in the MSA

Monitor work order progress and ensure tasks are completed within established timelines.

Work with Account Governance Teams to maintain accurate records of work orders and associated costs.

Streamline and manage work order processes to optimize efficiency.

Prioritize and assign work orders based on urgency and impact on facility operations.

Maintain a constant presence across the facility to oversee operations. Schedule will be determined based on building requirements and criticality

Conduct site inspections to identify and address potential issues proactively.

Prioritize and orchestrate the resolution of issues identified during inspections.

Liaison with Client and Tenant on day-to-day facility management activities

Elevate the overall occupant experience by creating a welcoming and productive environment.

Foster open lines of communication with occupants to address their needs and concerns promptly.

Implement initiatives to enhance occupant satisfaction, comfort, and well-being.

Promote a culture of collaboration and positivity within the facility.

Maintain clear and proactive communication channels with all stakeholders.

Ensure proactive escalation processes for addressing facility-related challenges.

Provide timely updates on operational status, projects, and issue resolutions.

Foster transparency and open dialogue to facilitate effective decision-making.

Assume financial responsibility for facility operations, including budget management.

In partnership with finance and Regional Directors, responsible for the development of budgets (O&M, Transaction, capital projects and rent), and be able to support and explain approach to the client and the account team.

Using financial reports, perform monthly budget, analyse and re-forecast allocations as necessary.

Meet annual targets as per contractual performance indicators.

Identify cost-saving opportunities and develop strategies to maximize financial resources.

Track and report on budget positive or negative trends performance regularly.

Work in collaboration with BGIS teams in Janitorial, Project Management and Technical Services or any other areas where work is directly performed by BGIS to maximize efficiency and the best customer service in the buildings / portfolios

Work together with these teams to ensure work is completed

With Support from the BGIS Strategic Sourcing and Vendor Management Leadership – follow BGIS Vendor Performance and Relationship Management Program protocols

Establish and maintain relationships with vendors and service providers.

Monitor and communicate vendor performance and compliance with contractual obligations.

Manage vendor relationships to optimize service delivery and efficiency.

Leverage technology such as work order system, vendor monitoring tools, BAS and CMMS scheduling tools to deliver effectively service to clients.

Mentor staff in vendor management and the effective use of technology for vendor relationships.

Provide guidance to team members on the effective use of technology for financial management and career progression.

Certified Facility Manager through International Facility Management Association (IFMA)

Certified Property Manager through Institute of Real Estate Management

Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI)

Real Property Administrator through Building Owners and Managers Institute (BOMI)

This is a regular, full-time position with a salary range of $84,493 to $105,616 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

BGIS est un employeur qui respecte l'égalité des chances et nous vous invitons à postuler pour un poste chez nous ! Si vous avez besoin d'un accommodement pendant le processus de recrutement, veuillez nous contacter à askHR. En cas de demande d'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprié d'une manière qui tiendra compte des besoins d'accessibilité du candidat en fonction de son handicap.