Facilities Operations

Hands-on facilities or lab operations experience , ideally in a wet lab, R&D, biotech, life sciences, manufacturing, or similarly equipment-heavy environment. You understand that the physical environment is part of the operating system of the company.

A strong mechanical instinct. You are the kind of person who reaches for a tool first, not a ticket. You can troubleshoot, repair, adjust, move, mount, assemble, patch, and diagnose physical problems — and you know when something is beyond your scope and needs a vendor.

Real comfort inside a lab. You understand the needs of scientists and lab users: equipment uptime, clean and orderly spaces, utilities that work, cold storage that is protected, materials where they belong, and small operational details that can either speed science up or slow it down.

Good judgment around building systems and vendors. You can coordinate plumbers, electricians, janitorial teams, equipment service providers, mechanical vendors, and other trades without losing ownership of the outcome. You know how to follow up, ask practical questions, compare options, and make sure the work actually gets done.

A bias toward order and preventive maintenance. You can spot patterns and trends in failure modes. You are comfortable maintaining checklists, vendor rosters, service records, asset notes, maintenance schedules, and other simple systems that make operations less reactive over time.

Resourcefulness and common sense. You can figure things out in imperfect conditions, make practical decisions, and keep moving without needing every step spelled out. You are calm when something breaks and know how to triage what matters most.

A service mindset without being passive. You like helping people, but you are not just taking requests. You are looking around corners, noticing what is off, and actively improving the environment before the lab or office has to complain.

Enough technical literacy to operate modern lab and facilities systems. You are comfortable using spreadsheets, asset databases, ticketing systems, BMS interfaces, vendor portals, inventory tools, and documentation systems — and you are willing to keep records accurate because you understand that sloppy systems create sloppy operations.

Flexibility about the range of the work. Some days this role is lab equipment, utilities, and vendor coordination. Other days it is shipping and receiving, office moves, kitchen equipment, signage, small repairs, event setup, or helping plan a future buildout.

If you're excited about this role but don't meet every qualification, please apply. As we build, we're hiring for complementary strengths to form a high-impact team. For more information about hiring at Merge, please visit our Hiring FAQ

Merge Labs does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, family status, ancestry, citizenship, U.S. military (state and federal) and veteran status, or any other legally protected status. It is our intention that all applicants be given equal opportunity and that selection decisions are based on job related factors. We are an equal opportunity employer.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@merge.io.