Facilities Coordinator

Front of House & Customer Service

Manage the reception area, switchboard, post room and visitor experience.

Welcome visitors and provide a professional first impression of the business.

Support meetings and events by preparing rooms, organising refreshments and ensuring equipment is available and fully operational.

Deliver excellent customer service to employees, customers and visitors both in person and over the telephone.

Manage the ordering and control of office equipment, stationery, welfare supplies, printers, scanners and IT equipment.

Support inbound customer enquiries and provide occasional holiday cover for sales support activities.

Ensure buildings, grounds and facilities are maintained to a consistently high standard.

Coordinate planned preventative maintenance and arrange prompt resolution of repairs.

Monitor the condition of grounds, landscaping and car parking areas, ensuring compliance with regulatory requirements where applicable.

Manage third-party contractors, ensuring quality standards, cost control and service delivery expectations are met.

Take ownership of key site health and safety processes and compliance requirements.

Coordinate fire drills, water testing, emergency lighting checks and fire equipment servicing.

Manage contractor control procedures and ensure all contractors are authorised and competent.

Lead the accident and near miss reporting process across the site.

Ensure appropriate numbers of trained First Aiders and Fire Wardens are maintained.

Create and maintain risk assessments and method statements for site activities.

Provide day-to-day administrative support to sales and management teams.

Support telephone enquiries, data entry and general office administration.

Maintain and update the Integrated Management System (IMS), ensuring documentation remains accurate and audit-ready.

We're seeking someone who is organised, professional and able to manage a wide variety of responsibilities while maintaining exceptional attention to detail.

Varied and rewarding role with real responsibility.

Opportunity to work across facilities, administration and health & safety.

Supportive team environment.

A role where you can make a visible impact every day.

Ongoing development and training opportunities.

If you enjoy creating exceptional workplace experiences, thrive in a fast-paced environment and take pride in keeping operations running smoothly, we'd love to hear from you.