workable
Facilities Coordinator
Kudos Services
England, GBR
Full-time
Entry
Onsite
GBP 28000-28000 yearly / year
Discovered 2 weeks ago
Microsoft OfficeCAFM systems
Free
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Microsoft OfficeCAFM systems
Role Overview
Reporting to the Helpdesk Supervisor/Manager, the Helpdesk Coordinator will be responsible for coordinating, assigning and scheduling maintenance activities for both in-house engineers and specialist subcontractors through our CAFM system.
You will act as a central point of contact for reactive maintenance requests, ensuring jobs are correctly prioritised, allocated and progressed in line with contractual service levels. The role requires close monitoring of works in progress, regular communication with operational teams and contractors, and accurate management of information within the CAFM system.
You will support the wider Operations team through scheduling activities, managing documentation, raising purchase orders, arranging quotations and assisting with reporting requirements. In addition, you will play an important role in supporting compliance processes, ensuring subcontractor documentation is in place and helping to maintain high standards of health, safety and operational performance.
Key Skills for This Role
Microsoft OfficeCAFM systems
Full Job Posting
Key Requirements
- Experience in a helpdesk, scheduling, coordination or administration role, ideally within a facilities management environment.
- Excellent communication and customer service skills, with the ability to build positive working relationships with a range of stakeholders.
- Strong organisational skills and the ability to manage multiple priorities and deadlines simultaneously.
- Good IT skills, including Microsoft Office applications and experience working with CAFM systems.
- A proactive and detail-focused approach, with a commitment to maintaining accurate records and delivering high-quality service.
About the Role
Reporting to the Helpdesk Supervisor/Manager, the Helpdesk Coordinator will be responsible for coordinating, assigning and scheduling maintenance activities for both in-house engineers and specialist subcontractors through our CAFM system.
You will act as a central point of contact for reactive maintenance requests, ensuring jobs are correctly prioritised, allocated and progressed in line with contractual service levels. The role requires close monitoring of works in progress, regular communication with operational teams and contractors, and accurate management of information within the CAFM system.
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