F&B Support Expert (Busboy)
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Key skills for this role
About the Role
Professional growth and mentorship guided by some of the region s most accomplished hoteliers. Competitive salary and benefits, including on-property accommodation and full-boar.
Key Skills for This Role
Responsibilities
- Set tables according to type of event and service standards.
- Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items.
- Prepare ingredients for cooking, including portioning, chopping, and storing food.
- Address guests' service needs in a professional, positive, and timely manner.
- Complete closing duties including cleaning equipment and areas.
Requirements
- Higher Education, Diploma or equivalent
- No related work experience required; previous experience in food and beverage environment preferred
- No supervisory experience required
Full Job Posting
Position Overview
- Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side.
- Our F&B Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly.
- Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the F&B Support Expert provides the support that make transactions feel like part of the experience.
Critical Tasks
- Address guests' service needs in a professional, positive, and timely manner.
- Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Thank guests with genuine appreciation and provide a fond farewell.
- Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area throughout the day, practicing clean as you go procedures.
- Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
- Pick up trays and clean tables as needed to ensure a clean dining area.
- Prepare ingredients for cooking, including portioning, chopping, and storing food.
- Inspect the cleanliness and presentation all china, glass, and silver prior to use.
- Requisition all necessary supplies, specifically bottle for bottle liquor restock, transporting supplies from storeroom to bar set up area as required.
- Complete scheduled inventories (e.g., opening inventory) of supplies, food, and liquor to check stock and requisition necessary supplies.
- Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
Preferred Qualifications
- Higher Education, Diploma or equivalent.
- No related work experience is required; previous experience in a food and beverage environment preferred.
- No supervisory experience is required.
Critical Competencies
- Interpersonal Skills: Team Work, Interpersonal Skills
- Communications: Communication, Listening, English Language Proficiency
- Personal Attributes: Dependability, Positive Demeanor, Integrity, Safety Orientation, Stress Tolerance, Adaptability/Flexibility
- Organization: Multi Tasking
- Personal Attributes: Information Retention
Benefits
- Professional growth and mentorship guided by some of the region's most accomplished hoteliers.
- Competitive salary and benefits, including on property accommodation and full board meals.
- Exclusive Marriott privileges, discounted stays and dining, plus special rates for friends and family.
- Comprehensive medical and life insurance coverage.
- All the tools, resources, and support you need to excel every day.
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