F&B Supervisor - Casa Mia
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Key skills for this role
About the Role
Marriott International is hiring an F&B Supervisor for Casa Mia to oversee staff and ensure optimum service. Responsibilities include inspecting staff grooming, completing opening/closing duties, managing inventories, and assisting with hiring and training.
Key Skills for This Role
Responsibilities
- Ensure staff works together as a team to provide optimum service
- Inspect grooming and attire of staff
- Complete opening and closing duties including setting up supplies and cleaning
- Inspect storage areas for organization and cleanliness
- Complete scheduled inventories and requisition supplies
- Monitor dining rooms for seating availability and service
- Assist management in hiring, training, scheduling, and evaluating employees
Requirements
- High school diploma or G.E.D. equivalent
- At least 2 years of related work experience
- At least 1 year of supervisory experience
- Ability to stand, sit, or walk for extended periods
- Ability to lift objects up to 50 pounds without assistance
Full Job Posting
Position Summary
- Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
- Inspect grooming and attire of staff, and rectify any deficiencies.
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
- Inspect storage areas for organization, use of FIFO, and cleanliness.
- Complete scheduled inventories and stock and requisition necessary supplies.
- Monitor dining rooms for seating availability, service, safety, and well being of guests.
- Complete work orders for maintenance repairs.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Critical Success Factors
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost savings.
- Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand eye coordination.
- Move through narrow, confined, or elevated spaces.
- Move up and down stairs and/or service ramps.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None
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