F&B Service Expert - (Waiter-Waitress)
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Key skills for this role
About the Role
Aloft Hotels seeks a Guest Service Expert (Waiter/Waitress) to create memorable dining experiences. The role involves setting tables, serving guests, communicating with the kitchen, and maintaining cleanliness.
Key Skills for This Role
Responsibilities
- Set tables and communicate with the kitchen
- Interact with and serve guests
- Clean work areas and supplies
- Ensure guest satisfaction and a memorable dining experience
- Adhere to company policies and quality standards
Requirements
- High school diploma or G.E.D. equivalent
- Less than 1 year related work experience
- No supervisory experience required
- Ability to stand, sit, or walk for an extended time
- Ability to lift up to 25 lbs unassisted and 50 lbs with assistance
Full Job Posting
Position Summary
- Our jobs aren’t just about putting food on the table; we want to build a memorable and unique experience with food and drinks on the side.
- Guest Service Experts take initiative and deliver a wide range of services to ensure guests enjoy their meal.
Key Responsibilities
- Setting tables, communicating with the kitchen, interacting and serving guests, cleaning work areas and supplies.
- Creating a safe workplace, following company policies and procedures, upholding quality standards.
- Standing, sitting, or walking for an extended time; moving over sloping, uneven, or slippery surfaces.
- Managing the menu by reading and visually verifying information.
- Moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 lbs without assistance and 50 lbs with assistance.
- Reaching overhead and below the knees, including bending, twisting, pulling, and stooping.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1 year related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
About Aloft Hotels
- Aloft Hotels offers a hub for connection with modern design and personality.
- Part of Marriott International portfolio.
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