F&B Service Expert - Shift Leader
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Key skills for this role
About the Role
Marriott International is seeking an F&B Service Expert - Shift Leader to lead service teams and deliver memorable dining experiences. The role involves supervising shifts, setting tables, serving guests, and ensuring quality standards.
Key Skills for This Role
Responsibilities
- Lead and supervise service shifts
- Set tables and communicate with the kitchen
- Interact with and serve guests
- Clean work areas and supplies
- Ensure a safe workplace and uphold quality standards
Requirements
- Ability to stand, sit, or walk for extended periods
- Ability to lift and carry objects up to 25 pounds unassisted and up to 50 pounds with assistance
- Professional appearance and communication skills
- Ability to follow company policies and quality standards
- Leadership skills to supervise shifts
Full Job Posting
Position Summary
- Build a memorable and unique dining experience for guests.
- Deliver a wide range of services including setting tables, communicating with the kitchen, serving guests, and cleaning work areas.
Critical Success Factors
- Create a safe workplace and follow company policies and procedures.
- Uphold quality standards and ensure professional uniform, appearance, and communications.
- Ability to stand, sit, or walk for extended time; move over sloping, uneven, or slippery surfaces.
- Manage the menu by reading and visually verifying information.
- Move, lift, carry, push, pull, and place objects weighing ≤25 lbs unassisted and ≤50 lbs with assistance.
- Reach overhead and below knees, including bending, twisting, pulling, and stooping.
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