F&B Service Expert - Runner (Smoki Moto)
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Key skills for this role
About the Role
Guest Service Experts deliver exceptional dining experiences by managing services, ensuring safety, and maintaining professionalism while interacting with guests.
Key Skills for This Role
Responsibilities
- Set tables and ensure dining area is prepared for guests.
- Communicate with the kitchen to coordinate food delivery.
- Interact with and serve guests during their meal.
- Clean work areas and supplies to maintain hygiene standards.
- Follow company policies, safety procedures, and quality standards.
- Maintain professional uniform, personal appearance, and communication.
- Stand, sit, or walk for extended periods; move over sloping, uneven, or slippery surfaces.
- Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Requirements
- High school diploma or G.E.D. equivalent.
- Less than 1 year related work experience.
- No supervisory experience required.
Full Job Posting
Position Summary
- Our jobs aren't just about putting food on the table; we want to build an experience that is memorable and unique.
- Guest Service Experts take initiative and deliver a wide range of services to ensure guests enjoy their meal.
- Tasks include setting tables, communicating with the kitchen, interacting and serving guests, and cleaning work areas and supplies.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1 year related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Critical Success Factors
- Creating a safe workplace, following company policies and procedures, upholding quality standards.
- Ensuring uniform, personal appearance, and communications are professional.
- Ability to stand, sit, or walk for an extended time; move over sloping, uneven, or slippery surfaces.
- Ability to read and visually verify information (menu management).
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
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