F & B Manager

Job Title: Coffee Shop Manager

Key Responsibilities

• Manage day-to-day coffee shop operations.
• Supervise and train baristas and service staff.
• Ensure excellent customer service and customer satisfaction.
• Monitor inventory, stock levels, and supplier coordination.
• Handle cash management, sales reporting, and daily transactions.
• Maintain cleanliness, food safety, and hygiene standards.
• Ensure proper opening and closing procedures.
• Resolve customer complaints professionally and efficiently.
• Monitor staff scheduling, attendance, and performance.
• Support marketing activities and sales growth initiatives.

Requirements

• Proven experience as a Coffee Shop Manager or Café Supervisor.
• Strong leadership and team management skills.
• Good communication and customer handling abilities.
• Knowledge of coffee preparation and café operations.
• Ability to work under pressure in a fast-paced environment.
• Familiarity with POS systems and inventory management.
• Strong organizational and problem-solving skills.

Preferred Qualifications

• Hospitality or Food & Beverage background preferred.
• Experience in international coffee chains or premium cafés is an advantage.
• **Location** : Al Khobar - Saudi Arab (Onsite Job)

Employment Type** : Full Time Permanent