F&B Coordinator
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Key skills for this role
About the Role
POSITION SUMMARY Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information cont.
Key Skills for This Role
Responsibilities
- Serve as point of contact for clients and communicate by phone and email to respond to questions and requests
- Enter and retrieve information from computer databases to update records, files, reservations, and answer inquiries
- Operate standard office equipment and prepare letters, memos, and other documents using software
- Transmit information or documents using computer, mail, or facsimile machine, including proofreading and editing
- Enter and locate work related information using computers and/or point of sale systems
- Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities
- Develop and maintain positive working relationships with other employees and departments
- Report accidents, injuries, and unsafe work conditions to manager
Requirements
- Ability to serve as point of contact for clients and communicate by phone and email
- Proficiency in entering and retrieving information from computer databases
- Ability to operate standard office equipment
- Skills in word processing, spreadsheet, database, or presentation software
- Ability to proofread and edit written information
- Follow company policies, maintain confidentiality, and protect company assets
- Welcome and acknowledge guests according to company standards
- Ability to lift, carry, push, pull, and place objects weighing up to 10 pounds
Full Job Posting
Position Summary
- Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
- Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
- Operate standard office equipment other than computers.
- Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
- Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness.
- Enter and locate work related information using computers and/or point of sale systems.
Policies and Standards
- Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Report accidents, injuries, and unsafe work conditions to manager.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
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