F&B Associate
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About the Role
As an Outlet Attendant / Hostess, you’re not just making guests feel at home – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Full Job Posting
Responsibilities
- Here’s what you’ll do during a typical day:
- Guest Reception: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
- Service Support: Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
- Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
- Coordination & Communication: Liaise with kitchen and service teams to ensure timely and accurate order delivery.
- Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
- Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.
- Here’s what you’ll do during a typical day: - Guest Reception: Greet guests warmly, manage reservations, and ensure smooth seating arrangements. - Service Support: Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet. - Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience. - Coordination & Communication: Liaise with kitchen and service teams to ensure timely and accurate order delivery. - Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines. - Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.
Qualifications
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
- In addition, this role requires the following minimum qualifications:
- High school diploma or equivalent; hospitality training is a plus
- Proven experience in a similar role in a hotel
- Excellent communication, grooming, and interpersonal skills
- Fluent in English; additional languages are an advantage
- Friendly, professional, and guest-focused
- Able to work flexible shifts
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. In addition, this role requires the following minimum qualifications: - High school diploma or equivalent; hospitality training is a plus - Proven experience in a similar role in a hotel - Excellent communication, grooming, and interpersonal skills - Fluent in English; additional languages are an advantage - Friendly, professional, and guest-focused - Able to work flexible shifts
About Hilton
Hilton is a global hospitality company that manages, franchises and leases hotels and resorts across a portfolio of brands.
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