Express Service Advisor

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend needed maintenance base on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and updating customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

Proven record of achieving exceptional Customer Satisfaction

Past experience as a Advisor, Assistant Lane Manager or Service Consultant is a must

Above average energy level

A desire for a long term career with a growing organization

Personal and professional integrity

Reynolds & Reynolds computer experience a plus

Health, Dental, and Vision Insurance

401K

Paid Vacation

Paid Training