Experienced Instructional Designer (elearning + vILT)

Work is delivered in waves using LLAMA® iterations: Skeleton → Alpha → Beta → Final.

• Wave model: You’ll typically lead Skeleton + Alpha design for one new module per wave, while also supporting Beta/Final updates and review s for prior modules.
• Client reviews: Formal review cycles occur at key phases; feedback may come from multiple reviewer groups.

Deliverables by Phase

• Skeleton: A learning plan using Cathy Moore’s Action Mapping plus a 5 Moments of Need-style workflow map (what learners will do on the job) .
• Alpha: A build-ready storyboard using our standardized Word (. docx) template .
• Beta /Final : Developer-led build with iterative client reviews; IDs remain engaged as the “voice of the learner” and supports fi nal refinements.

• Design clear learning objectives and outcomes tied to job performance .
• Partner with client SMEs to create module outlines and make sound instructional recommendations .
• Apply adult learning principles and T orranceLearning's Learning Science & Experience (LSX) framework to select the right treatment for each module .
• Design practical application activities (scenarios, role-plays, simulations, decision-making practice) .
• Write high-quality scripts for e l earning voiceover and on-screen narration .
• Write storyboards and scripts for video scenarios when needed .

Using our standard storyboard template, produce build-ready specs that include:

• On-screen text and voiceover script Interaction design and logic (including branching rules where applicable)
• Accessibility notes and requirements
• Media direction (what should be visualized, sourced, or created)
• Knowledge checks/assessments aligned to objectives

vILT Design & Development (as needed)

• Design and develop virtual instructor-led training ( vILT ) content for Microsoft Teams, including s lide decks ; f acilitator and participant guides.
• Coordinate with the team to ensure vILT materials align with the broader curriculum and reuse content appropriately .

• Collaborate with developers on feasibility and interaction implementation; provide wireframes/interaction sketches when helpful .
• Partner with the Visual Design team; follow existing style guides and templates .
• QA your own and peers’ work; incorporate feedback quickly and thoughtfully .
• Support review cycles by clarifying intent, resolving feedback, and maintaining consistency across versions .

• Design with Section 508/WCAG accessibility requirements in mind from the start .
• Document accessibility requirements in storyboards; write alt text with AI-assisted tools .
• Partner with QA and 508 specialist to resolve findings and reduce late cycle rework .

• Maintain source and final content in shared repositories and follow naming/versioning standards .
• Attend recurring meetings as needed (planning/status) and communicate consistently with the Project Manager .
• Escalate content conflicts through the Learning & Content Lead; document decisions and rationale .

Microsoft Teams , Slack (Collaboration); SharePoint (files and version control) ; spreadsheets and dominKnow review tool (reviews); elearning d evelopment platform: dominKnow Flow (primarily) or other modern authoring tools (e.g., Rise) .

• Experience designing for mobile-first/responsive learning constraints (content density, interaction feasibility, readability, accessibility) .
• Familiarity with dominKnow Flow or other modern authoring tools ( e.g. Rise ); not as the primary developer, but you must understand tool capabilities and limitations .
• Experience working in an iterative/Agile instructional design environment (LLAMA® familiarity is a plus) .
• Prior Federal L&D experience is helpful .

• Strong performance- first design skills ( practical, Action Mapping mindset) .
• Ability to produce high-quality, templated storyboards quickly with low rework .
• Excellent writing and editing (clear, consistent voice; strong proofreading) .
• Collaborative, responsive communicator who can work smoothly with SMEs and cross-functional teammates .
• Organized and reliable in a high-volume environment (file hygiene, version control, meeting follow-up) .

• On-time Skeleton and Alpha deliverables with high first-pass quality .
• Storyboards that developers can build with minimal clarification and rework .
• Clean objectives and assessments that match real job performance .
• Accessible-by-design solutions that reduce late- cycle 508 rework .
• Clear, calm collaboration across SMEs, reviewers, and internal partners .

Candidates will be asked to provide a portfolio with examples of responsive modules, interaction complexity, and accessibility-minded builds.