Executive/Sr. Executive - Operations (Dubai)

Manage end-to-end process of Invoicing and Costing Setting up load defaults for all customers in TMS system. Update estimated cost and revenue in each job in timely manner Timely and accurate Invoicing and despatching. Ensure that profit as per initial SO is available, in case of any variation, identify the root cause, raise query to relevant team and inform Team Leader. In case of Loss or GP variance, inform department manager and ensure necessary approval is in place. Control of Open Blocks in Meridian In case of variance in quote vs. actual cost, verify with CS/Product and ensure that additional costs if any are accepted by Customer Maintain all rates in shared folder. Resolve issues related to invoice disputes from customer. Despatch invoice in timely manner – within 1 working day from the date of Invoicing. Follow up on missing information / disputed invoices with relevant stakeholders Ensure that supplier invoices are received as per the agreed rates and in case of any variation, escalate to manager Closely follow up with Operations for timely hand over of files and escalate if timelines are not adhered to by Operations. Coordinate with various internal and external stakeholders Freight Forwarding experience – Import / Export Excellent MS Excel skills Hands on experience in Transport Management Systems / ERP Softwares