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Executive Sous Chef

Delta Hotels and Resorts®
Jiddah, KSA
Full Time
Manager
Onsite
2 weeks ago
Culinary ArtsKitchen Operations ManagementMenu DevelopmentFood Safety and SanitationBudget ManagementStaff Training and Development
Free

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Culinary ArtsKitchen Operations ManagementMenu Development
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Job Summary

  • Accountable for overall success of the daily kitchen operations.
  • Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions.
  • Works to continually improve guest and employee satisfaction while maximizing financial performance.
  • Supervises all kitchen areas to ensure consistent, high quality product is produced.
  • Responsible for guiding and developing staff including direct reports.
  • Must ensure sanitation and food standards are achieved.
  • Areas of responsibility comprise overseeing all food preparation areas and all support areas.

Candidate Profile Education and Experience

  • High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.
  • OR 2 year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.

Leading Kitchen Operations for Property

  • Leads kitchen management team.
  • Provides direction for all day to day operations.
  • Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement.
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Ensures property policies are administered fairly and consistently.
  • Reviews staffing levels to ensure guest service, operational needs and financial objectives are met.
  • Establishes and maintains open, collaborative relationships with employees.
  • Solicits employee feedback and reviews employee satisfaction results.
  • Supervises and coordinates activities of cooks and workers engaged in food preparation.

Setting and Maintaining Goals for Culinary Function and Activities

  • Develops and implements guidelines and control procedures for purchasing and receiving areas.
  • Establishes goals including performance goals, budget goals, team goals, etc.
  • Communicates the importance of safety procedures and ensures employee understanding.
  • Manages department controllable expenses including food cost, supplies, uniforms and equipment.
  • Participates in the budgeting process for areas of responsibility.
  • Knows and implements the brand's safety standards.

Ensuring Culinary Standards And Responsibilities Are Met

  • Provides direction for menu development.
  • Monitors the quality of raw and cooked food products to ensure standards are met.
  • Determines how food should be presented and creates decorative food displays.
  • Recognizes superior quality products, presentations and flavor.
  • Ensures compliance with food handling and sanitation standards.
  • Follows proper handling and right temperature of all food products.
  • Ensures employees maintain required food handling and sanitation certifications.
  • Maintains purchasing, receiving and food storage standards.
  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service

  • Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs.
  • Manages day to day operations ensuring quality, standards and meeting customer expectations.
  • Displays leadership in guest hospitality and exemplifies excellent customer service.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Responds to and handles guest problems and complaints.
  • Empowers employees to provide excellent customer service.
  • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities

  • Identifies developmental needs of others and coaches, mentors, or otherwise helps others improve.
  • Ensures employees are treated fairly and equitably.
  • Trains kitchen associates on fundamentals of good cooking and excellent plate presentations.
  • Administers the performance appraisal process for direct report managers.
  • Interacts with Banquet Chef and Catering department on training regarding food knowledge and menu composition.
  • Observes service behaviors of employees and provides feedback.
  • Manages employee progressive discipline procedures for areas of responsibility.
  • Ensures disciplinary procedures and documentation are completed according to SOPs and LSOPs.

Additional Responsibilities

  • Provides information to executive teams, managers and supervisors, co workers, and subordinates by telephone, in written form, e mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.

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