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Executive-Sales
St. Regis Hotels & Resorts
Dubai, UAE
Full-time
Entry
Onsite
Discovered 2 days ago
Sales techniquesUpsellingGuest reservations processingMarriott Rewards processingCustomer serviceProfessional communication
Free
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Sales techniquesUpsellingGuest reservations processing
Role Overview
Sales and guest-service role supporting revenue growth, reservations, loyalty-program requests, and guest concerns.
The position is classified as non-management and supports the hotel’s Sales and Marketing function.
Key Skills for This Role
Sales techniquesUpsellingGuest reservations processingMarriott Rewards processingCustomer serviceProfessional communication
Full Job Posting
Position Summary
Sales and guest-service role supporting revenue growth, reservations, loyalty-program requests, and guest concerns.
The position is classified as non-management and supports the hotel’s Sales and Marketing function.
Schedule
- Full-time schedule.
Workplace
- On-site role at St. Regis Hotels & Resorts in Palm Jumeirah, Dubai.
- The source states that the position is not remote.
Core Responsibilities
- Use sales techniques and upselling to maximize revenue while maintaining existing guest loyalty.
- Process reservation requests, changes, and cancellations received by phone, fax, or mail.
- Answer, record, and process guest calls, requests, questions, and concerns.
- Process Marriott Rewards redemptions and enter loyalty information into the appropriate software.
- Perform office administration such as filing, emailing, typing, and faxing for Sales and Marketing.
Guest and Team Support
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