Executive - RSP Operations - HSS

Responsible for all inbound, outbound and transit operations at the Ground Hub during the shift; Ensure timely and accurate connections of shipments onto the ground network during the shift

· Supervise the entire shift operations in terms of inbound, outbound and transit operations for shipments mainly in terms of tally, documentation and loading operations for

o Ensuring timely and accurate connections of shipments onto the approved ground network

o Ensuring the timely and accurate dispatch of inbound loads to the respective service centers/ PUDs/ DCs/ directly to customers during the shift

· Ensure on time arrival and departures of all loads during the shift; Coordinate with origin to provide information on load arrivals and ensure timely further connections of shipments to destination as per scheduled runs

· Ensure smooth conduct of activities related to Point to Point operations, Multi-level billing operations and EDL/ ODA operations during the shift

· Manage connections of daily inbound and outbound shipments on the rail network

· In case of Rail operations, ensure timely load connections and receipt of loads to and from the railway stations

· Ensure appropriate and accurate completion of paperwork and documentation for necessary regulatory clearances (octroi, sales tax, etc.) for all inbound, outbound and transit loads during the shift

· Coordinate with check-posts and nakas for clearance of shipments

Oversee the work of supervisors in the shift to e nsure adherence to the operational workflows, and Standard Operating Procedures (SOPs) at the ground hub

Coordinate and manage all cases of network changes, priority runs, misconnections, etc. occurring during the shift; Provide communication regarding the same to the concerned PUD Centers / Service Centers

Ensure code updations for misconnections, misroutes, wrong tagging, or any such issues and ensure mail communication to the required locations regarding the same