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Executive - Retail Sales
Al Ghurair Property Management
UAE
Onsite
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Strategic Customer Relationship
- To fully perform in the sales process facilitating the sale of new vehicles on behalf of the brand.
- Record and manage each enquiry in dealer management system, demonstrating proactive follow up.
- To ensure the customer transaction is semless, meeting the customer expectations of experience within the timely manner.
- Understanding of key performance indicators, given from the line manager.
- Support the line manager to maximize the profitability of each sale.
Administration
- Responsibly follow the documented sales process, complying to company and legal requirements.
- Support the customer in the understanding of the process and requirements to fulfil the purchase of a new vehicle.
- Support the line manager to maintain the sales operations to the desired standards in display and presentation.
- Adhere to all HSSE standards.
Operational
- Follow the direction of the line manager during the sales process.
- Follow the guidlines and process ensuring cleared funds of cash or finance prior to vehicle release, and trade-in facility.
- Follow the gudielines of vehicle registration, in line with each Emirate requirements.
- Ability to always represent and deliver professional customer experience.
Product And Process Improvement
- Accurately, record each customer lead and enquiry.
- Manage the dealer management system with timely follow up, with commentary.
- Comply with security process, of all monies and vehicle assets.
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