Executive People Experience - HR

Job Description

What You'Ll Do

Employee Relations

• Act as the first point of contact for employee queries, concerns, and grievances.
• Handle employee relation matters professionally and confidentially.
• Provide guidance to employees and managers on company policies and procedures.
• Support conflict resolution and ensure fair and consistent handling of employee issues.
• Maintain documentation related to employee relations cases.

Employee Engagement

• Plan and coordinate employee engagement activities and initiatives.
• Conduct employee surveys and feedback sessions to improve workplace culture.
• Support implementation of engagement programs to enhance employee satisfaction and retention.
• Track participation and engagement metrics and provide recommendations for improvement.

Investigations & Compliance

• Conduct internal investigations related to employee complaints, misconduct, and workplace concerns.
• Collect and document statements, evidence, and investigation findings.
• Prepare investigation reports with recommendations for resolution.
• Ensure all investigations are conducted fairly, objectively, and in compliance with company policies and labor laws.
• Maintain confidentiality of sensitive information at all times.

Reporting & Data Management

• Maintain HR records and databases accurately.
• Prepare regular HR reports including:
• Employee relations reports
• Investigation summaries
• Engagement metrics
• Attendance and disciplinary records
• Use **Google Sheets** and other tools to manage HR trackers and dashboards.
• Analyze HR data and generate insights for management review.
• Ensure timely and accurate submission of HR reports.

Process Improvement & Documentation

• Develop and maintain HR trackers, templates, and documentation.
• Support HR audits and compliance reviews.
• Recommend improvements to employee experience processes.
• Assist in drafting HR communications, notices, and reports.

Required Skills & Competencies

• Strong **employee relations and conflict resolution** skills
• Experience in **conducting workplace investigations**
• Proficiency in **Google Sheets** (formulas, dashboards, reporting)
• Strong analytical and reporting skills
• Excellent documentation and report-writing skills
• Good communication and interpersonal skills
• Ability to handle confidential and sensitive information
• Strong organizational and time management skills
• Attention to detail and problem-solving ability

Qualifications

• Master's degree in **Human Resources**, **Business Administration**, or related field.
• 2–4 years of experience in **HR / People Experience / Employee Relations.**
• Experience handling **employee grievances and investigations** preferred.
• Experience working with **HR reporting tools and Google Workspace.**

Preferred Experience

• Experience in high-volume or operations-driven environments
• Exposure to labor law compliance and disciplinary procedures
• Experience in employee engagement program management
• Ability to create dashboards and reports in Google Sheets

Job Type: Full-time

Education

• Master's (Required)

Experience

• HR Operations, ER: 5 years (Required)