Executive Office Administration Manager

Job Summary

Position Details

• The position is full time.
• The role is based at Westin Dubai Marina in Dubai, United Arab Emirates.
• The position is categorized as management and is not remote.

Education and Experience

• A high school diploma or GED plus two years of relevant administrative or clerical experience is accepted.
• Alternatively, a two-year degree in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or a related major is accepted with no work experience required.

Documentation and Reporting

• Assist managers with reports and presentations.
• Assist with statistical reports as needed.
• Attend, transcribe, and distribute minutes from staff, executive committee, and department meetings.
• Create new files and maintain existing files.
• Maintain giveaway and donation files and assist with reservations.
• Provide administrative support to managers and departments.

Correspondence and Reception

• Compose, produce, sign, and distribute routine correspondence.
• Answer department phones and act as a receptionist for managers and department members.
• Assist callers and sort and distribute mail.

Customer Service and Operations

• Provide service that supports customer satisfaction and retention.
• Manage day-to-day operations to maintain quality and customer expectations.
• Attend meetings and communicate with executives and peers to improve service quality.
• Handle VIP amenity requests and sign for or release items with specific permission.

Safety and Coordination

• Communicate safety procedures and codes and monitor related processes.
• Analyze information and evaluate results to select solutions and solve problems.
• Attend meetings to plan, organize, prioritize, coordinate, and manage activities.
• Gather information with others to manage projects, achieve goals, and resolve problems.
• Update executives and peers on relevant information in a timely manner.

Employer and Brand Context