Executive IT Support Specialist – CEO Office

Key Responsibilities

• Provide desktop, laptop, printer, mobile device, and general computer support.
• Install, configure, maintain, and troubleshoot Windows computers and related equipment.
• Provide basic network support, including Wi Fi, internet connectivity, routers, switches, and network troubleshooting.
• Support audio and video systems, televisions, projectors, screens, microphones, speakers, cameras, and video conferencing equipment.
• Set up and support online and hybrid meetings using Microsoft Teams, Zoom, Google Meet, and similar platforms.
• Install, configure, and support Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Support email, calendars, file sharing, cloud storage, and collaboration applications.
• Prepare meeting rooms and equipment before important meetings and events.
• Provide support for smart devices, home office systems, and connected equipment where required.
• Coordinate with the central IT team and external suppliers when advanced support is needed.
• Maintain documentation of devices, configurations, passwords, warranties, and technical issues in accordance with company policies.
• Ensure strict confidentiality when handling the CEO’s devices, accounts, files, communications, and personal information.