Executive Housekeeper I
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Key skills for this role
About the Role
Marriott International is hiring an Executive Housekeeper I for JW Marriott in Makkah. The role involves managing daily housekeeping operations, ensuring guestrooms and public areas are clean, supervising staff, and maintaining the operating budget.
Key Skills for This Role
Responsibilities
- Ensure guest room status is communicated to the Front Desk in a timely and efficient manner
- Work effectively with the Engineering department on guestroom maintenance needs
- Supervise the property general cleaning schedule
- Obtain list of rooms to be cleaned immediately and list of prospective check outs to prepare work assignments
- Inventory stock to ensure adequate supplies
- Supervise daily Housekeeping shift operations and ensure compliance with all housekeeping policies, standards and procedures
- Assist in ordering guestroom supplies, cleaning supplies and uniforms
- Support and supervise an effective inspection program for all guestrooms and public space
- Communicate areas that need attention to staff and follow up to ensure understanding
- Ensure all employees have proper supplies, equipment and uniforms
- Participate in managing department's controllable expenses to achieve or exceed budgeted goals
- Respond to and handle guest problems and complaints
Requirements
- High school diploma or GED; 2 years experience in housekeeping or related professional area
- OR 2 year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required
Full Job Posting
JOB SUMMARY
- Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry.
- Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained.
- Completes inspections and holds people accountable for corrective action.
- Assists in ensuring guest and employee satisfaction while maintaining the operating budget.
Education and Experience
- High school diploma or GED; 2 years experience in the housekeeping or related professional area.
- OR 2 year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- Works effectively with the Engineering department on guestroom maintenance needs.
- Supervises the property general cleaning schedule.
- Obtains list of rooms to be cleaned immediately and list of prospective check outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
- Supports and supervises an effective inspection program for all guestrooms and public space.
- Communicates areas that need attention to staff and follows up to ensure understanding.
- Ensures all employees have proper supplies, equipment and uniforms.
- Participates in the management of the department's controllable expenses to achieve or exceed budgeted goals.
- Responds to and handles guest problems and complaints.
Additional Details
- Position Type: Management
- Schedule: Full Time
- Located Remotely? N
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