Executive Housekeeper

Responsible for supervision, labor, and cost control of the housekeeping department while providing the highest quality of cleanliness for the hotel in accordance with the standards of cleanliness for both the guest rooms and public areas; while maintaining guest satisfaction.

Must be able to stand for eight hours, bend, stretch, and reach

Long hours sometimes required. Work schedule varies and may include occasionally working on Holidays, weekends, and evenings

Must be able to push or pull 60 pounds and lift and/or carry 30 pounds

Must be physically and visually able to utilize the computer and other necessary office equipment

Capable of working in a faced paced environment and in stressful situations

Must be able to respond to multiple task interruptions in order to provide service to internal and external customers

Manage and coordinate the activities of the Housekeeping Team. This is accomplished through daily shift meetings, monthly department meetings.

Maintain agendas and sign in sheets.

Inspect all areas of the hotel: guest rooms, public space, back of the house, and grounds

Ensure all brand, health, cleanliness and safety standards are met.

Balance and clear room status nightly; compare the housekeeping report with the hotel PMS and resolve any discrepancies.

Maintain the necessary items to effectively operate department. This includes and not limited to: guest loaned items (roll always, cribs, microwaves, refrigerators, etc.) This is done through monthly inventories, proper ordering, receiving and maintenance of supplies.

Log and process invoices for payment, including coding, and submitting to management.

Ensure all equipment is in good working order: vacuums, laundry equipment, carts, etc.

Maintain key control for guests and associates. Keys are to be accounted for and secured on a constant basis.

Train, motivate, coach, counsel, & discipline according to brand standards

Schedule employees and ensure employees perform within the labor model expectations

Supervises "Lost and Found" Department

Ensures compliance with OSHA and ADA policies

Maintain guest privacy

Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance

Coordinate with the Maintenance Department to ensure maintenance requests are initiated in a timely basis and the property is maintained in a like-new condition.

Participate in the hiring and evaluation process

Be able to work a flexible schedule

Perform additional tasks as requested by your management team

All other duties as assigned and within the realm of physical capabilities.

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g.’ emergencies, changes in personnel, workload, rush jobs, or technical development).