Executive Host-iGaming

Responsibilities

• Manage a dedicated book of business of our highest value iGaming customers.
• Analyze and maintain proper player reinvestment ratios.
• Extend VIP-exclusive iGaming promotions.
• Build meaningful relationships through 40 – 50 phone calls per day.
• Strategically email and text extend offers, promotions, and events.
• Educate guests on the importance of VIP along with providing them dedicated gaming resources.
• Support teammates in the office five days a week, Monday through Friday.
• Execute strategic marketing campaigns designed to enhance our guests' gaming experience.
• Organize and make reservations to our properties nationwide on behalf of your VIP guests.
• Attend meetings with leadership to ensure you are supported and equipped to perform your job at the highest standard.
• Maintain healthy growth amongst all gaming metrics for the business you’re responsible for.
• Engage in actions that are ethical and in full compliance with all applicable laws, regulations, and company policies.
• Identify compliance risks and take actions necessary to eliminate or minimize these risks.
• Champion within the organization a commitment to honesty, integrity, and responsible corporate behavior.

Qualifications

• Three+ years’ experience in Executive Hosting, preferably iGaming.
• Bachelor’s Degree or equivalent work experience.
• Knowledge of iGaming required.
• High level of energy, enthusiasm, and passion for improving the VIP experience.
• Experience in Microsoft Office, Salesforce, understanding analytics dashboards, and gaming technologies.
• Must be able to obtain a gaming license in all jurisdictions Caesars casinos operate in.
• Must be able to commute to the office each day.

ADDITIONAL REQUIREMENTS

• Impressionable conversations that are not easily forgotten by the recipient.
• Empathy and listening skills to identify when a player may not be responsibly gaming.
• Positive attitude even when faced with stressful and frustrating situations.
• Creative thinking to create well-received VIP-exclusive marketing campaigns.
• Leadership to not only keep yourself motivated but also your fellow teammates.
• Knowledge in casino products and wagering strategy.
• Professional yet personable, paired with discipline on when to use which.
• Technologically inclined with the aptitude to learn new systems and software.
• Must have manual dexterity and coordination to operate office equipment including, but not limited to, computers, telephone/headset, etc.
• Must be able to work in moderate to loud noise conditions.
• Must be able to make telephone calls for extended periods (minimum 40+ calls/day).)
• Must be able to lift up to 15 pounds.
• Must be able to tolerate areas containing secondhand smoke.
• Must be able to work for long periods of time, under fluorescent lighting.
• Must be able to work at a desk, for most of the day, in a seated position.
• Must be able to spend most of the day working off computer monitors and operating a keyboard.
• Although most of the position will be spent seated at a desk, there will be occasions where the candidate must be able to remain on one’s feet for long periods of time, and/or walk for long distances.
• Must be able to travel as needed.
• Must be able to meet business demands on weekends when necessary.
• The salary range for this position is $75,000.00 - $79,000.00 USD, which is dependent on a several factors including relevant experience, geography, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role includes paid Personal Time Off and paid company holidays.

At Caesars Digital, We Don’t Just Play the Game — We Set the Standard.

Ready to make your mark on the Empire?