Executive Assistant

Executive support experience. 5+ years of administrative experience supporting C-level executives in a fast-paced environment (COO or operational leadership support strongly preferred).

Goals and priority management. Experience tracking progress against company or functional goals (OKRs, KPIs, or similar) and keeping cross-functional commitments moving forward without direct authority.

AI fluency. Demonstrated use of AI tools (Claude, ChatGPT, Copilot, Gemini, or similar) in daily work, with specific examples of tasks or workflows you have improved or automated.

Technical skills. Advanced skills in Microsoft Office with proven ability to create and refine executive-level presentations, ensuring clarity, professionalism, and visual impact; skilled in building graphs, tables, and charts. Experience with Slack, Google Workspace and Notion is an asset.

Core administrative expertise. Experience managing complex calendars, coordinating meetings and events, preparing presentations, and administering expense reports.

Operating rhythm experience. Experience supporting recurring business rhythms such as board meetings, quarterly reviews, and leadership offsites, including materials management and follow-through.

Communication. Strong written and interpersonal communication skills with excellent judgment, discretion, and diplomacy in all interactions.

Executive presence. Demonstrated ability to partner with Board members, and executive leaders, ensuring professionalism and trust in all engagements. Exude calm under pressure.

Autonomy and judgment. Comfort operating with a high degree of autonomy, including making decisions within agreed guardrails and knowing when to escalate.

Organization. Exceptional organizational and prioritization skills; thrives under pressure while managing multiple tasks with accuracy and attention to detail.

Collaboration. Highly collaborative team player with strong relationship-building skills and a service-oriented mindset.

Integrity. High degree of integrity, accountability, and intellectual honesty in all work.

Problem solving. Analytical and proactive problem solver, with a passion for anticipating needs and streamlining workflows to make the COO more effective.

The Chief Operating Officer's portfolio spans People, Legal, Corporate IT, Communications, our Technology and Business Operations Centers of Excellence, and the Banyan Software Foundation. Each area has its own functional leader, and you will work across all of them. The Corporate Operating Calendar, the OKRs of the COO's leadership team, board materials, and confidential matters all run through this seat.

The exposure is unusually broad: the Senior Leadership Team, the office of the CEO, board members, and external partners. Banyan is a future-forward organization, and it shows up in how we work. Our COO has already built her own AI tooling for the recurring parts of her job, and your role is to extend it and add the judgment layer on top.

Banyan is also a rare place to build a career. We are approaching a decade of operating a permanent-capital, buy-and-hold-for-life model, with more than 130 portfolio companies across North America, the UK, Europe, and APAC, and a corporate team invested in the operating disciplines that hold that together. That scale creates real room to shape how the office of the COO runs, alongside a clear path to work more deeply across People, Legal, Technology, or the Banyan Software Foundation over time.

The expected base salary for this position is: CAD $110,000 to $125,000 plus annual bonus and equity (when applicable). Salary is based on a number of factors including market conditions, location, and may vary depending on job-related skills and experience. This role is based in Toronto and expected to be in office a minimum of three days a week.

Posting is for a current opening.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Please Note: Banyan Software does not accept unsolicited resumes or applications submitted via email, LinkedIn, or other direct channels. All candidates must apply through our official Careers site to be considered for employment. Applications submitted outside of our applicant tracking system will not be reviewed.

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