Executive Assistant & Operations Coordinator
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Key skills for this role
About the Role
BurjX is seeking an Executive Operations Associate to provide executive support, customer success, office management, and digital marketing support. The ideal candidate is highly organized, fluent in English and Arabic, and comfortable working directly with executives and clients in a fast-paced fintech environment.
Key Skills for This Role
Responsibilities
- Provide day to day support to the CEO and leadership team, including calendar management, scheduling, meetings, travel, and follow ups.
- Prepare meeting notes, documents, reports, and presentations.
- Track key action items and follow up with internal teams to ensure deadlines are met.
- Act as a key point of contact for clients, delivering a responsive, friendly, and high quality support experience.
- Guide clients through onboarding and help them get comfortable using the platform.
- Handle client questions, requests, and issues with professionalism and ownership.
- Maintain accurate client records and interactions within the CRM.
- Support the marketing team with day to day digital marketing activities and campaigns.
- Assist with social media content, scheduling, and community engagement.
- Support the day to day running of the BurjX office, including office supplies, equipment, and vendor coordination.
- Assist with company events, client meetings, investor meetings, and corporate hospitality.
Requirements
- Highly organized with strong attention to detail
- Excellent written and verbal communication skills
- Fluent in English & Arabic
- Comfortable working directly with executives, clients, and external partners
- Proactive and able to take ownership without constant supervision
- Able to manage multiple priorities in a fast paced environment
- Strong problem solving skills and a willingness to take on a broad range of responsibilities
- Comfortable with social media, digital content, and basic marketing tools
- Professional, personable, and client focused
- Experience in fintech, financial services, technology, or a startup environment is an advantage
Full Job Posting
About BurjX
- BurjX is a fast growing fintech company based in the UAE, regulated by Abu Dhabi Global Market (ADGM) as a virtual asset brokerage and custodian.
- We operate at the intersection of finance, technology, and client experience.
Role Overview
- BurjX is looking for an Executive Operations Associate to help keep the business running efficiently as we continue to grow.
- This is a broad, hands on role that combines executive support, business operations, customer success, office management, and digital marketing support.
- You will work closely with the CEO and wider team to keep the business organized, support client and marketing initiatives, and make sure nothing falls through the cracks.
Key Responsibilities
- Provide day to day support to the CEO and leadership team.
- Assist with calendar management, scheduling, meetings, travel, and follow ups.
- Prepare meeting notes, documents, reports, and presentations.
- Track key action items and follow up with internal teams to ensure deadlines are met.
- Support special projects and company wide initiatives.
- Act as a key point of contact for clients, delivering a responsive, friendly, and high quality support experience.
- Guide clients through onboarding and help them get comfortable using the platform from day one.
- Handle client questions, requests, and issues with professionalism, ownership, and a solutions focused mindset.
- Work closely with internal teams to resolve issues quickly and ensure a smooth client experience.
- Build strong relationships with clients and contribute to a positive, trusted brand experience.
- Maintain accurate client records and interactions within the CRM.
- Identify recurring client needs or pain points and proactively suggest improvements to processes and support materials.
What We’re Looking For
- Highly organized with strong attention to detail.
- Excellent written and verbal communication skills.
- Fluent in English & Arabic.
- Comfortable working directly with executives, clients, and external partners.
- Proactive and able to take ownership without constant supervision.
- Able to manage multiple priorities in a fast paced environment.
- Strong problem solving skills and a willingness to take on a broad range of responsibilities.
- Comfortable with social media, digital content, and basic marketing tools.
- Professional, personable, and client focused.
- Experience in fintech, financial services, technology, or a startup environment is an advantage.
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