Executive Assistant

About Smart Salem

Role Overview

Key Responsibilities

• Manage complex calendars, appointments, and meeting schedules for senior leaders.
• Coordinate meetings, prepare agendas, take minutes, and follow up on action items.
• Handle executive correspondence, emails, and phone calls where appropriate.
• Arrange travel bookings, accommodation, and itineraries.
• Prepare presentations, reports, letters, and other business documents.
• Support company events, leadership meetings, and special projects.
• Maintain accurate records, files, and confidential documents.
• Coordinate communication between executives and stakeholders.
• Track deadlines, projects, and business priorities.
• Assist with office administration and cross-functional coordination.

Core Competencies and Qualifications

• Exceptional organization, attention to detail, independent working, and ability to anticipate needs are required.
• A professional, confident, positive, flexible, and solutions-focused communication style is required.
• Fluency in spoken and written Arabic and English is mandatory.
• At least three years of experience in an Executive Assistant, Personal Assistant, customer service, call center, sales support, or similar role is required.
• Experience in call center, customer service, hospitality, healthcare, or sales is highly preferred.