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Executive Assistant
Aubaine Foods
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered Yesterday
ArabicEnglishMarketing coordinationBrand supportSocial mediaE-commerce customer support
Free
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ArabicEnglishMarketing coordination
Key Skills for This Role
ArabicEnglishMarketing coordinationBrand supportSocial mediaE-commerce customer support
Full Job Posting
Languages
- Fluency in Arabic is required for this position.
- Fluency in English is required for this position.
Marketing and Brand Support
- Assist with the execution of marketing activities for the company's brands.
- Coordinate with designers, printers, agencies, photographers, and other external suppliers.
- Assist in preparing and updating catalogues, brochures, presentations, and other marketing materials.
- Support basic social media activities and coordinate content preparation.
- Assist with product launches, packaging projects, exhibitions, events, and promotional activities.
- Ensure marketing materials and brand communication remain consistent and professional.
- Conduct basic competitor and market research and help coordinate photography and content for new products.
E-Commerce Customer Support
- Handle and follow up on customer inquiries received through the company's e-commerce channels.
- Respond professionally to e-commerce customers regarding products, orders, and general inquiries.
- Coordinate internally with relevant departments to resolve customer requests and issues.
- Follow up on online orders and ensure customer concerns are addressed promptly.
- Maintain organized records of recurring e-commerce inquiries, feedback, and issues.
- Escalate important customer matters to the CEO or relevant department when necessary.
Business Coordination and Follow-Up
- Follow up internally on deadlines, e-commerce customer requests, and management priorities.
- Coordinate with suppliers and service providers when required.
- Assist with preparing product information, price lists, and presentations.
- Coordinate samples, meetings, factory visits, and other business activities.
- Research suppliers, products, and business opportunities when requested.
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