Executive Assistant - Chaplaincy

This post plays a key role in delivering a front-line service to students and staff.

You will work in a team consisting of the Chaplain, Executive Assistant, Chaplaincy International Worker, part-time Muslim Chaplain, part-time cook, plus two student residents who reside in the building and several volunteers. You will contribute to the hospitality offered throughout the week, including catering activities, ensuring compliance with food hygiene regulations and kitchen cleanliness. You will be responsible for the administrative work of the Chaplaincy – e.g. databases, diaries, publicity, purchasing, bookings, website and social media, preparing items for print, and the operational side of events and the Chaplaincy itself.

These are the criteria on which the short-listing and recruitment selection will be made.

Education & Qualifications

Good educational standard with excellent spoken and written English

Experience

Experience in working in front-line services, assessing the appropriate response and providing advice, information and guidance on a range of issues

Experience in handling confidential/sensitive information

Experience in carrying out a wide range of administrative tasks and implementing new processes

Experience of working co-operatively and effectively within a team

Competencies, Skills & Knowledge

Excellent communication and interpersonal skills

Skills in responding to distressed or challenging customers

Ability to handle data and written text with accuracy and attention to detail

Excellent working knowledge of Microsoft Office, Publisher and or Canva and skills in using social media and updating web pages

Excellent organisational, communication, inter-personal and networking skills

Outstanding customer service skills, dealing with a broad range of students and staff

Excellent cultural awareness and a commitment to ensuring a sensitive and flexible service

Respectful of different religious beliefs

Ability to co-ordinate volunteers and supervise preparation of catered events

At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.

Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.

Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.

Heriot-Watt University values diversity across our University community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our website https://www.hw.ac.uk/uk/services/equality-diversity.htm and also our award-winning work in Disability Inclusive Science Careers https://disc.hw.ac.uk/ .

We welcome and will consider flexible working patterns e.g. part-time working and job share options.

Use our total rewards calculator: https://www.hw.ac.uk/about/work/total-rewards-calculator.htm to see the value of benefits provided by Heriot-Watt University.