EXECUTIVE, ACADEMIC HEALTH SYSTEM STRATEGY

General Description

Administrative And Project Support

• Assist in planning and executing multiple projects under the Manager’s supervision.
• Track project milestones and ensure timely submission of deliverables.
• Prepare proposals, briefs, newsletters, and content for internal communication.
• Maintain organized documentation, databases, and filing systems.
• Provide general administrative and operational support as required

Stakeholder Coordination & Engagement

• Assist in planning and executing multi-site projects under the division.
• Track project milestones and ensure timely submission of deliverables.
• Prepare proposals, briefs, newsletters, and content for internal communication.
• Maintain organized documentation, databases, and filing systems.
• Provide general administrative and operational support as required.
• Act as the administrative and coordination point between hospitals, COE teams, HOS, KPJU, and Group Clinical Services.
• Schedule, organize, and document meetings including subcommittee sessions, workshops, and project discussions with stakeholders.
• Support communication and follow-up actions for internal and external stakeholders.

Strategic Development & Support

• Assist in the development, updating, and maintenance of the COE framework and specialty service mapping.
• Support the formulation of operational requirements, SOPs, and documentation for specialty services.
• Assist in monitoring the implementation of COE and specialty initiatives across hospitals.
• Help track KPIs and gather evidence to support performance reporting.
• Conduct benchmarking research on specialty and COE practices locally and internationally.

Training, Workshops & Events

• Support planning and execution of specialty workshops, conferences, and training programs.
• Coordinate logistics, materials, and participant communications.
• Assist in developing training materials and liaising with KPJ University and external training partners.
• Document outcomes and prepare post-event reports.

Policy, Governance & Quality Support

• Assist in preparing policy drafts, procedure updates, and meeting papers.
• Maintain records of compliance with accreditation requirements such as MSQH, JCI, and related standards.
• Support the standardization of clinical protocols, pathways, and service excellence practices across hospitals.
• Track implementation progress and collate feedback from hospitals.

Job Requirement

• Bachelor’s degree in healthcare management, Business Administration, Medicine, or a related field.
• Additional certifications in healthcare quality, project management, or data analytics are an advantage

Knowledge & Experience

• 1–3 years of experience in healthcare administration, hospital operations, academic health, or related areas is preferred.
• Experience in coordinating projects, managing meetings, and handling multiple stakeholders is beneficial.
• Familiarity with COE concepts, accreditation standards (MSQH, JCI), and clinical governance is an added advantage.
• Basic understanding of digital health tools, EMR systems, dashboards, or data platforms.