Events Booking Center Sales Executive
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Key skills for this role
About the Role
Marriott International is hiring an Events Booking Center Sales Executive for Delta Hotels in Jeddah. The role involves updating information boards, assigning leads, creating spreadsheets, and using sales techniques to drive revenue.
Key Skills for This Role
Responsibilities
- Update information board on a regular basis to inform employees of important events
- Provide assistance and guidance to employees struggling with job duties
- Assign lead calls or emails to Sales Executives based on line rotation
- Create spreadsheets to organize information related to Sales and Marketing activities
- Enter, retrieve, reconcile, and verify information in software involved in the sales process
- Contact appropriate individual or department to resolve guest calls, requests, or problems
- Promote awareness of brand image internally and externally
- Use sales techniques to maximize revenue while maintaining guest loyalty, including up selling
- Encourage guests or callers to purchase or schedule preview package sales/tours
- Answer questions about property facilities/services
Requirements
- High school diploma or GED equivalent
- At least 1 year of related work experience
Full Job Posting
Position Summary
- Update information board on a regular basis to inform employees of important events
- Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers)
- Assign lead calls or emails to Sales Executives based on line rotation
- Create spreadsheets to organize information related to Sales and Marketing activities (e.g., mailing lists, tours)
- Enter, retrieve, reconcile, and verify information in software involved in the sales process
- Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems
- Promote awareness of brand image internally and externally
- Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up selling
- Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services
Additional Responsibilities
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
- Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
- Report accidents, injuries, and unsafe work conditions to manager
- Follow all company policies and procedures
- Ensure uniform and personal appearance are clean and professional
- Protect company assets
- Anticipate and address guests’ service needs
- Assist individuals with disabilities
- Thank guests with genuine appreciation
- Speak with others using clear and professional language
- Prepare and review written documents accurately and completely
- Answer telephones using appropriate etiquette
Preferred Qualifications
- High school diploma or GED equivalent
- At least 1 year of related work experience
- No supervisory experience
- License or Certification: None
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