Events Booking Center Sales Executive

POSITION SUMMARY

• Update information board on a regular basis to inform employees of important events.
• Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers).
• Assign lead calls or emails to Sales Executives based on line rotation.
• Create spreadsheets to organize information related to Sales and Marketing activities (e.g., mailing lists, tours).
• Enter, retrieve, reconcile, and verify information in software involved in the sales process.
• Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems.
• Promote awareness of brand image internally and externally.
• Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up selling.
• Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Report accidents, injuries, and unsafe work conditions to manager.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets.