Event Travel Manager

• One to three years of Group Travel planning experience preferred
• Professional oral and written communication skills required
• Navan TravelXen knowledge is preferred with strong understanding of travel bookings.
• Proficient MS Excel, Word, PowerPoint and Google Suites skills along with the technical aptitude to learn new technology
• Client facing video calls for setup and project management required.
• Knowledge of internal communication tools – Slack
• Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible.
• An empathetic disposition with the ability to always maintain a professional attitude
• Experience and ability to adapt and thrive in a hyper-growth environment
• 4+ years of GDS experience preferred Sabre including PNR building and ticketing, Amadeus and NDC preferred as well.
• An independent thinker who can use available resources to troubleshoot issues and resolve customer inquiries.
• Prior successful experience in developing and maintaining key client and Account Manager/Account Executive relationships
• Proven record with strong customer service skills and strong CSAT positive outcome.
• Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings, and weekends)
• An interest in travel with a basic understanding of world geography

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