Event Technician

Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners.

From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients’ success through tailored solutions.

One of North America’s largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services.

Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering.

Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe.

Join our innovative team at Advanced Systems Group, where your technical expertise brings live, virtual, and hybrid events to life in the heart of London.

As an Event Technician, you’ll play a pivotal role in the planning, coordination, and seamless execution of world-class events across our vibrant event campus.

Please note that this full-time role is required to work on-site at our client's studio located in central London, 5 days/week.

Operate live video systems, including source switching, PTZ cameras and control systems, video switchers, presentation systems, streaming platforms, and confidence monitors

Deliver in-person, virtual, and hybrid events per approved technical requirements and Technical Run of Show (TROS)

Mix live audio and manage signal routing through hardware mixers, DSP/control systems, and venue infrastructure

Support remote presenters, C-suite/VIP speakers, and event stakeholders with technical onboarding and endpoint management

Configure and quality-check assets using Keynote, Google Slides, and PowerPoint

Set up redundancy and contingency workflows, troubleshoot technical issues, and support all phases of event production

Deputise for the Venue Manager as needed

Operate, maintain, and ensure technical readiness of production systems at the London event campus

Assist with integration, commissioning, testing, and handover of audio, video, lighting, camera, streaming, control, and display systems

Maintain/troubleshoot systems: Ross, SSL, Analog Way, Disguise, Shure, grandMA, Apple, Adder KVM, Crestron, LED video walls, and related infrastructure

Perform low-voltage cabling, patching, labeling, preventive maintenance, and backup setup

Identify and escalate technical risks, and apply safety/industry standards

Present innovation opportunities to optimise AV operations and event experiences

Review technical requirements, schedules, TROS, floor plans, signal flows, and production assets prior to events

Keep accurate event records, customer communications, and asset info updated in Jira

Create and maintain as-built documentation, user guides, checklists, signal flows, and SOPs

Contribute to technical training, post-event reporting, inventory management, knowledge sharing, and service improvement

Support root-cause analysis, corrective actions, resource reporting, and team coverage needs

Deep understanding of audio, video, and lighting signal flow; practical experience in live event, broadcast, corporate, or venue production

Strong experience operating/troubleshooting video conferencing, streaming, audio, video, camera, lighting, and control systems

Ability to interpret TROS, signal flows, floor plans, equipment lists, and schedules

Calm, methodical approach to diagnosing issues in fast-paced live environments

Excellent customer service, documentation, organizational, and executive communication skills

Collaborative mindset, able to work independently and with diverse teams and stakeholders

Proficiency with Jira, Google Workspace (Drive, Docs, Sheets, Slides), macOS, and Windows

Willingness to work flexible hours for events, rehearsals, and system maintenance

4+ years technical production experience in live event, broadcast, venue, or corporate environments

2+ years technical customer support experience

Experience supporting live, virtual, or hybrid events from planning through completion

Demonstrable experience creating or maintaining technical documentation, user guides, checklists, or SOPs

Ability to work onsite in London five days per week and travel as required

(Experience with all systems not required, but hands-on experience and willingness to learn are essential)

Event/Collaboration: Google Meet, Zoom, StreamShark, and similar platforms

Audio: SSL and Yamaha audio systems, Shure wireless microphones, Clear-Com or similar comms

Video: Ross, Analog Way, Disguise, vMix, Blackmagic Design, Quicklink, AJA, Panasonic PTZ cameras, NEC/Unilumin LED walls

Lighting: grandMA, Pharos, Astera, or similar lighting-control systems

Control: Ross Dashboard, Crestron, Adder KVM, and related control systems

Networking: Familiarity with basic networking, Dante, Art-Net, sACN in production environments

Sound like you?

Apply now to help shape unforgettable events with Advanced Systems Group in London!

Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.