Event Operations Lead - US

We are looking for reliable, hands-on and professional Event Operations Leads to support Boxbar at live events across the United States.

In this role, you will help manage Boxbar units and bar areas on site, making sure our technology is set up correctly, operating smoothly and represented to a high standard throughout the event. You will support venue teams, assist with basic troubleshooting, help keep the area clean and organized, and communicate clearly with the Boxbar team before, during and after each event.

This is an ideal opportunity for someone with experience in live events, hospitality, stadiums, arenas, festivals, beverage operations, brand activation, field operations or customer-facing event work.

Full training will be provided, so you do not need to know our technology from day one. What matters most is that you are dependable, calm under pressure, comfortable working in busy live environments and willing to get stuck in.

We are looking for people who are:

Reliable, punctual and professional.

Confident working in busy, high-pressure live event environments.

Practical, hands-on and comfortable with physical work.

Calm, solution-focused and able to think clearly when things change quickly.

Comfortable speaking with venue teams, bar teams, clients and customers.

Able to follow processes and escalate issues when needed.

Flexible around evenings, weekends, holidays and event schedules.

Comfortable working on your feet for long periods.

Interested in events, hospitality, sport, music, venues, technology or beverage service.

Motivated by being part of a fast-growing international technology company.

You do not need to tick every box, but experience in any of the following would be useful:

Live events, festivals, stadiums, arenas or large venues.

Bar operations, beverage service, hospitality or catering.

Event supervision, team leading or shift leadership.

Brand ambassador, promotional or field marketing work.

Field operations, installations or hands-on technical support.

Customer service in fast-paced environments.

Draft beer, beverage dispense, cellar or bar equipment experience.

Working with technology, hardware or operational equipment.

Completing event reports, handover notes or shift summaries.

This is an hourly, event-based role paid at $[insert hourly rate/range] per hour.

Approved business travel and event-related expenses will be reimbursed in line with Boxbar’s expenses policy. Any expenses must be approved in advance unless otherwise agreed.

Full training will be provided. This may include:

Boxbar product and equipment training.

Setup and breakdown process.

On-site operating standards.

Basic troubleshooting.

Guest and venue team support.

Health, safety and event compliance expectations.

Event reporting and escalation process.

Field-based training at live events.

This is a great opportunity to be part of an innovative technology company transforming beverage service at major live events and venues.

You will gain hands-on experience with unique event technology, work in exciting live environments, and become part of a growing US network of trusted Boxbar event team members.

You’ll be joining a company that values reliability, ownership, practical problem-solving and high standards in front of customers and partners. The wider Boxbar template already positions the business around pace, ownership, practical problem-solving, major venues and visible impact, which fits this role well.

Boxbar is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees.

We do not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law. The EEOC lists these protected categories for applicants and employees under federal employment discrimination law.